Partner Success Coordinator
Company:Float Health
Location:Philippines, PST
Languages:English
Seniority level:Junior, 1-2 years
Experience:1-2 years
Skills:
Data AnalysisProject CoordinationMicrosoft ExcelDocumentationReportingProcess improvementCRM
Requirements:
1-2 years of operations, administrative, or coordination experience. Exceptional attention to detail and organizational skills. Strong systems thinking and ability to create efficient processes. Comfortable identifying inefficiencies and proposing solutions. Excellent written communication skills. Proficiency with CRM systems (Zendesk Sell a plus) and Google Workspace. Basic data analysis skills. Ability to manage multiple priorities and deadlines.
Responsibilities:
Coordinate Partnership Experience Meetings (PEMs) including scheduling, preparing decks, and managing follow-ups. Maintain and update partner contact information and records in Zendesk CRM. Generate partner performance reports and track partner satisfaction scores. Identify opportunities to automate repetitive tasks and improve CRM processes. Build and maintain templates and workflows for partner engagement. Execute partner appreciation initiatives.
