- Collect information from pharmacies and patients for new referrals.
- Match appropriate nurses to patients and manage marketplace offers.
- Onboard patients to the Float Health platform.
- Confirm logistics and schedules with all users to ensure safe home visits.
- Respond to restaff and reschedule requests as they arise.
- Communicate via email, phone, chat, and SMS with pharmacies, nurses, and patients.
- Work cross-functionally with internal teams to complete visit documentation.
- Develop and maintain positive relationships with specialty pharmacy peers.
Customer serviceTime ManagementCritical thinking+4 more