Fresh Prints

Fresh Prints is a company focused on providing exceptional customer service and high-quality print services. They are currently looking to hire a Customer Service Manager in the Philippines to enhance their customer experience.

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Jobs at this company:

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🔥 Customer Experience Associate

Posted 2024-11-23

🧭 Full-Time

💸 400 - 700 USD per month

🔍 Custom apparel

1-5 years of customer service experience.
At least 1 year of experience with help desk software like Fresh Desk or Zen Desk.
Experience with both phone-based customer service and chat-based customer service.
Neutral Accent.
Positive attitude.
Calm under pressure.
Good problem-solving skills.

Field inbound customer emails, calls, texts, and chats.
Communicate with clients, answer their questions, resolve issues, and update records.
Coordinate with internal teams and clients to resolve order issues.
Qualify leads and assign them to the sales team.
Convert leads into orders for clients that are assigned to the CX team.
Take ownership of future projects that add value to the team.

Posted 2024-11-23

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🔥 Junior Sabre Air Booking Expert

Posted 2024-11-23

📍 India

🧭 Full-Time

💸 400 - 500 USD per month

🔍 Luxury travel

Minimum 1-2 years of experience with Sabre GDS, specifically in booking and ticketing.
Excellent written English communication skills.
Familiarity with task management tools (e.g., Asana) and data input on Google Sheets.
Ability to work in a team environment as well as independently.
Ability to multitask and prioritize during chaotic times.
Detail-oriented and flexible, with a willingness to grow with the company.

Book flights and manage ticketing for clients using Sabre GDS, ensuring accuracy and efficiency.
Monitor flights that are already booked for price drops and successfully execute on rebooking to improve profitability for the company.
Update and confirm itineraries, seat assignments, and frequent flier numbers, and manage any other booking-related requests.
Respond to inquiries from GDS queues within service level agreements (SLAs), ensuring prompt and clear communication.
Support the team in improving processes and identifying potential enhancements to booking procedures.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-23

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🔥 Junior HR Associate

Posted 2024-11-23

📍 India and the Philippines

🧭 Full-Time

🔍 Talent Acquisition

0-2 years of experience working in Talent Acquisition.
Analytical and process-oriented mindset.
Attention to detail and relentless follow-up.
Ability to prioritize work.
Excellent written and verbal English communication skills.
Is comfortable working in the US shift (6 p.m. IST to 3 a.m. IST).

Coordinating with hiring managers for open roles.
Conduct preliminary interviews and coordinate various rounds of assessments & interviews.
Assisting with Linkedin outreach and sourcing candidates through various channels.
Develop & drive comprehensive search strategies to recruit the best talent.
Communicating with management and other team members to ensure status updates.
Any other responsibilities delegated; be a backup for generalist responsibilities.

Data AnalysisHR ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-23

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🔥 HR Associate

Posted 2024-11-23

📍 India and the Philippines

🧭 Full-Time

💸 8000 - 9000 USD per year

🔍 Recruitment

2+ Years Experience in Recruitment Agencies, Global IT, ITES, or MNCs
Analytical and process-oriented mindset
Attention to detail and relentless follow-up
Ability to prioritize work
Excellent written and verbal English
Post Grad degree in HR is an advantage
Experience in a Start-up environment is a huge plus
Experience in a Recruitment Agency (Headhunting) is a plus

Coordinating with hiring managers for open roles
Plan and execute end-to-end hiring for assigned positions
Conduct interviews and coordinate various rounds of assessments
Extend job offers post-reference checks
Research on sourcing to identify effective candidate sources
Develop comprehensive search strategies
Network and maintain relationships with candidates
Collaborate on long-term hiring plans
Plan and execute projects as needed

Project CoordinationHR ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-23

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🔥 Sales & Training Associate

Posted 2024-11-22

📍 India

🧭 Full-Time

💸 8400 - 9360 USD per year

🔍 Custom apparel

Strong command over sales pitches with at least 1 year of hands on experience in sales.
Exceptional verbal and written communication skills along with a neutral accent.
Strong Excel and Data Analysis skills.
Strong time management skills.
Self-motivated and excited to work on different projects.
Detail-oriented and meticulous with work.

Communicate with Trainees.
Manage the day-to-day work necessary to run our training endeavours.
Guide the Campus Manager Trainees to build an entrepreneurial foundation and help them set up their business on campus.
Train the Campus Manager Trainees towards securing sales.
Brainstorming ideas that are crucial to the success of our Campus Managers.
Collect feedback from Trainees and existing Campus Managers to help shape the future experience of every aspect of the CM journey.

Data AnalysisData analysisCommunication SkillsTime ManagementWritten communication

Posted 2024-11-22

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🔥 Logistics Associate

Posted 2024-11-13

🧭 Full-Time

💸 400 - 700 USD per month

🔍 Custom apparel

1-5 years of experience in Operations/Logistics.
Open to freshers.
Strong analytical and organizational skills.
Ability to work on complex tasks under tight timelines.
Capable of making decisions without direct supervision.
Fluent in English.
Excellent communication skills.
Detail-oriented, natural leader, goal-driven, proactive and problem solver.

Resolving Stock Issue Tickets, Licensing Tickets, and other Miscellaneous Tickets.
Acting as a back-up for the Order Processing team when OS pool volume is low.
Working on Sample Order processing and Printer Capacity Management System ratings.
Completing adhoc tasks during the slow season.
Working on reporting tasks and projects.
Sharing pricing quotes and improving licensing experience in the Pre-Order Team.
Communicating with other teams to resolve order issues.

Posted 2024-11-13

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🔥 Art Director, PH (Pooling)

Posted 2024-11-13

📍 Philippines

🧭 Full-Time

🔍 Graphic Design, E-commerce

Bachelor's degree in Fine Arts, Graphic Design, Marketing, Advertising, or related field (or equivalent experience).
2+ years experience as an Art Director, Digital Designer, or Senior Designer, focusing on e-commerce.
Experience managing a team through campaigns and projects.
Strong understanding of how design drives eCommerce performance.
Strong portfolio of designs and/or projects.
Expertise in Adobe Creative Suite and familiarity with web design tools (e.g., Figma).
Ability to collaborate with cross-functional teams and communicate ideas clearly.
Strong attention to detail and excellent organizational skills.

Create compelling and on-brand visual content, including emails, social media posts, and digital ads.
Prioritize customer journey and conversion optimization in design work using analytics and A/B testing.
Analyze campaign briefs to understand objectives and key messages.
Develop and execute key visuals and art direction for marketing campaigns.
Maintain brand consistency across marketing channels.
Work with stakeholders to ensure alignment with marketing objectives.
Conduct design critiques and approve assets.
Manage and mentor a team of designers.
Oversee project timelines and improve creative processes.
Stay current with industry trends and design techniques.

Adobe Creative SuiteFigmaGraphic DesignAttention to detailOrganizational skills

Posted 2024-11-13

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🔥 Schedule Coordinator

Posted 2024-11-07

📍 India, Philippines

🧭 Full-Time

🔍 Talent acquisition

Proficiency in English
Strong organizational and communication skills
Ability to work independently and remotely
Experience using scheduling software and tools
Attention to detail and ability to manage multiple tasks simultaneously
Excellent problem-solving skills

Maintain accurate and up-to-date electronic calendars for individuals and teams.
Proactively address scheduling conflicts, adjusting as necessary to accommodate changes and priorities.
Ensure strict adherence to company policies and procedures related to scheduling.
Actively monitor and update multiple scheduling platforms used by builders.
Participate in group chats with builders for effective communication.
Monitor and respond to emails promptly and efficiently.

Project CoordinationCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelAttention to detailOrganizational skills

Posted 2024-11-07

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🔥 Receptionist

Posted 2024-11-07

📍 India, Philippines

🧭 Full-Time

🔍 Healthcare

High school diploma or equivalent; some college education or healthcare-specific training is a plus.
Prior experience as a receptionist, preferably in a medical or healthcare setting; experience with virtual reception roles is highly desirable.
Familiarity with electronic health records (EHR), patient management software, or other scheduling systems.
Strong communication and interpersonal skills with a professional, patient-focused demeanor.
Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks.
Tech-savvy, with proficiency in Microsoft Office Suite, Google Workspace, and video conferencing tools.
Knowledge of insurance verification and billing processes is a plus.
Reliable internet connection and a quiet, professional home workspace.

Answer phone calls and emails, responding to patient inquiries in a friendly and professional manner.
Schedule and confirm appointments for consultations and follow-up visits.
Coordinate check-in processes, verifying patient information and updating records as needed.
Assist patients with questions about telehealth appointments and provide clear instructions on how to join.
Communicate schedule updates and coordinate with the medical team to ensure smooth operations.
Handle billing inquiries, assist with co-payment processing, and document transactions securely.
Maintain an organized virtual reception, ensuring all patient interactions are handled promptly and accurately.
Provide compassionate and responsive customer service, addressing patient concerns and guiding them to the appropriate resources.

Communication SkillsMicrosoft ExcelCustomer serviceOrganizational skills

Posted 2024-11-07

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🔥 Original Art Creator

Posted 2024-11-07

🧭 Full-Time

💸 400 - 900 USD per month

🔍 Custom apparel

Expertise in using Adobe Illustrator and related software for original designs, involving vectorization.
Experience creating vector graphics from low-resolution source material.
Ability to recreate art using the pen tool or tablets.
Access to a well-functioning computer and stable internet connection.
Comfortable working night shifts.
Excellent communication skills and fluency in English.
Reliable and available with frequent access to phone and email.
Strong sense of trends and a keen eye for detail.
Ability to process and execute design briefs.

Create mock-ups and/or art quickly and with high quality.
Ensure artwork meets client specifications.
Study fashion and design trends among clients.
Conduct design R&D and create design briefs based on client requests.
Generate original designs and content from prompts.
Maintain professionalism and support team efforts.
Complete a required number of daily deliverables.
Communicate with Campus Managers, Sales Teams, and external clients as needed.
Collaborate with fellow artists and other teams, while executing individual design tasks.

Attention to detail

Posted 2024-11-07

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Fresh Prints

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