Ticketing & Logistics Specialist.

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Requirements:

• Advanced proficiency in Microsoft Excel; must be comfortable using: Pivot Tables, XLOOKUP and/or VLOOKUP, SUMIFS and other conditional formulas
• Excellent written and verbal communication skills.
• Comfortable making high-volume outbound calls and managing detailed email threads.
• Proven ability to meet tight deadlines and thrive in a fast-paced environment.
• Strong attention to detail and high accuracy in data entry and reporting.
• Previous experience in ticketing or live event operations is a strong plus.
• Self-starter with the ability to manage and prioritise multiple projects simultaneously.
• Comfortable working collaboratively with cross-functional teams.

Responsibilities:

• Collaborate with the internal ticketing team to build and manage comprehensive ticketing plans for all active tour dates.
• Communicate directly with venues and box offices to: Request and confirm updated ticket counts, Secure seat allotments and verify seat locations, Clarify event-specific ticketing logistics
• Manage ongoing communications via email and phone with venue partners and box office contacts.
• Deliver accurate and timely will-call lists to project managers for touring events.
• Support the management of internal hold requests and comp ticket allocations.
• Assist in implementing ticketing directives from the Business Development team and ticketing managers.
• Maintain meticulous documentation and version control across ticketing plans and venue communications.