Lifecycle Marketing Associate

2+ years of professional experience in consumer lifecycle, email, or other marketing roles. Project coordination or project management experience. Familiarity with email marketing tools or CRM platforms (Customer.io). Experience pulling reports and metrics for tracking and analysis. Highly organized with strong attention to detail. Experience creating or evolving trackers, documentation systems, or project calendars. Understanding of personalization strategies in CRM programs. Familiarity with A/B testing and hypothesis-driven email experimentation.

Execute and monitor patient lifecycle campaigns and experimental tests. Design and implement A/B tests and controlled experiments. Collaborate cross-functionally with Marketing, Product, and Customer Support. Oversee and manage operational email workflows. Perform comprehensive QA across email and SMS communications. Synthesize performance data into actionable insights.