Enterprise Solution Consultant

5+ years in pre-sales or solution consulting for SaaS, CCaaS, or enterprise software. Strong presentation and communication skills with C-suite presence. Hands-on knowledge of CRM integration, IVR, APIs, and AI tools (AI agents, chatbots, IVA, generative AI). Technical fluency in telco/SIP and enterprise architecture. Bachelor’s degree or equivalent experience. Willingness to travel up to 50%.

Partner with Enterprise Sales to uncover customer goals and build tailored Five9 solutions. Lead discovery sessions and translate business needs into scalable architectures. Deliver persuasive demos and executive-level presentations. Shape RFP/RFI responses with clear technical scope and integration plans. Collaborate with Product, Marketing, and Professional Services. Stay current on AI, automation, and contact center trends.