PERSUIT

Persuit is an enterprise platform for engaging outside counsel.

11-50 employees

Founded 2016

$20M series a

SaaS

Private Company

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SaaS Information Technology Software

Remote Work Available

This company offers remote work opportunities.

Open Positions3

This is a fully remote position open to candidates based in the United States.Full-TimeLegal technologyPosted

Customer Success Manager, North America

Own a portfolio of enterprise clients across onboarding, adoption, expansion, and renewal.
Build data-driven success plans and advise clients on outside counsel management best practices, including competitive sourcing, alternative fee arrangements, and spend governance.
Turn usage and savings data into a clear value story that drives renewal and expansion.
Build executive sponsorship and develop strong, multi-threaded relationships across every account.
Drive adoption through training, change management, and scalable self-service programs.
Identify risks and growth opportunities early, collaborating with internal experts to take action.

Data AnalysisAccount ManagementClient relationship management+1 more

Showing 1 of 3 positions

About PERSUIT

PERSUIT is pioneering the future of legal services procurement. We empower corporate legal departments to save an average of 37% on external legal spend. Our SaaS platform streamlines how clients engage outside counsel, moving beyond traditional billing to data-driven, competitive proposals. We serve Fortune 500 companies, including UBS, HSBC, and Johnson & Johnson. Our platform processes over $22 billion in legal spend data, handling 14,800+ RFPs. We promote healthy competition among 4,800+ law firms, including every AmLaw 100 firm. PERSUIT is transforming legal operations for the world's largest organizations.

How We Work

We are a remote-friendly company that values trust, respect, and inclusion. While many roles are remote, we prioritize clear communication and defined processes. Our team thrives on customer-centricity and ownership. We encourage diversity of thought to drive innovation. You will collaborate with colleagues who are passionate about shaping the legal tech industry. We maintain a high-performing environment focused on measurable impact.

Engineering at PERSUIT

Our engineering team builds a robust SaaS platform specializing in legal RFP technology. We solve complex challenges in data aggregation and analysis, transforming legal spend data into actionable insights. You will work with AI-powered features, like our Proposal Analyzer, to summarize and compare law firm responses. We develop intuitive tools for RFP generation and panel management. Our focus is on delivering secure, scalable, and user-friendly solutions for enterprise legal departments. You will contribute to a platform that handles billions in legal spend data.

Why Join Us

Drive significant impact, helping Fortune 500 companies optimize billions in legal spend.
Work with innovative AI-powered tools that redefine legal procurement.
Collaborate in a remote-friendly environment with a focus on trust and ownership.
Contribute to a growing company backed by $20M in Series A funding.
Shape the future of outside counsel management and legal technology.

Benefits & Perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Wellness Resources

Tech Stack

mobilemxwidgets

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