Solution Consultant

5+ years experience in a legal tech SAAS Solution Consultant or equivalent role. Deep knowledge of Outside Counsel Management, Legal Spend Management, or e-billing ecosystems. Demonstrated expertise delivering tailored solution demonstrations and leading successful POC engagements. Strong consulting background with experience in process analysis, business case development, and professional documentation for executive audiences. Proven ability to engage with GC and C-Suite stakeholders while also diving into technical details with IT and operational teams. Expertise in legal pricing models, value-based pricing strategies, and outside counsel engagement frameworks. Experience mapping technical processes across multiple enterprise systems and legal tech platforms. Prior experience creating Statements of Work (SOWs) for professional services engagements. Experience building and scaling a Solution Consulting team or function (preferred).

Deliver expert-level sales demonstrations, customizing demo environments. Design and execute Proof of Concept (POC) engagements. Evaluate clients’ current-state legal operations and technology ecosystems. Define future-state OCM and Legal Spend Management architectures. Develop and present strategic roadmaps to General Counsel, CLO, and C-Suite stakeholders. Conduct Business Impact Assessments and value realization studies. Professionally document findings and deliverables for executive review. Advise on value-based pricing, Alternative Fee Arrangements (AFAs), and outcome-based Outside Counsel selection and engagement strategies. Map and design integrated legal technology workflows. Facilitate and deliver Outside Counsel Management maturity assessments. Build trust with diverse stakeholders, including General Counsel, Legal Operations, procurement, and IT. Translate business priorities into technical requirements.