Operations & Data Support Specialist

Strong proficiency with Excel/Google Sheets, data reporting tools, and cloud-based systems Comfort creating PowerPoint/Google Slides decks and managing visuals for reports Experience with Jira Service Management, HubSpot, or Contract Management Platforms (preferred) Excellent attention to detail and organizational skills Strong communication skills and comfort working with global teams in different time zones Ability to handle sensitive data with confidentiality and accuracy Analytical mindset with the ability to recognize trends in operational data

Manage initial project and vendor intake in JSM Upload and maintain contracts and metadata within client’s Contract Portal Support HubSpot project setup and updates Maintain GL intake records Conduct regular data audits Update and maintain savings trackers and revenue tracking tools Aggregate and format data for SOC 2–related manual tasks Populate Quarterly Document templates with metrics Assist with deck preparation and QBR updates Conduct stakeholder outreach to collect missing contracts Maintain and periodically clean up Contract Portal records Assist in data pulling and analysis for vendor negotiations Review and update internal/external workflow templates and documentation