Solutions Engineer (EMEA)

5+ years of experience in a technical pre-sales, solutions engineering, or customer-facing technical role, ideally within a SaaS or API-first company. Hands-on experience working with RESTful APIs and proficiency in tools such as Postman, Swagger/OpenAPI, and basic scripting or integration logic. Hands-on coding experience with languages such as Python, JavaScript, or similar, and can write scripts, build proof-of-concept integrations, and troubleshoot technical implementations. Created technical documentation, integration guides, or implementation playbooks, and can explain complex concepts clearly to both technical and non-technical audiences. Confident in running live demos and technical deep dives with stakeholders across engineering, product, and business functions. Ability to independently scope and propose integration solutions based on a client’s tech stack, requirements, and constraints. Track record of collaborating closely with engineering teams to relay customer feedback and influence the product roadmap. Ability to manage multiple projects simultaneously and consistently deliver on time with a high level of attention to detail. Fluent in English (written and spoken).

Partner with the Sales team to lead technical discovery, run demos, and build proofs of concept. Act as a trusted technical advisor to prospective and existing enterprise customers. Design and propose tailored integration solutions based on each customer’s tech stack, goals, and product roadmap. Own the technical implementation experience—from onboarding to deployment—ensuring a smooth and efficient integration process. Create high-quality documentation, including API references, integration guides, and tutorials. Capture customer feedback and collaborate with Product and Engineering to inform our roadmap. Identify and document common use cases, integration patterns, and troubleshooting steps to enable internal teams.