Become a hands-on expert in the Brightspace platform. Support the sales process by becoming an expert in D2L products and services. Prepare and present persuasive and expertly tailored product demonstrations. Build compelling, value-oriented presentations. Conduct needs analysis sessions with prospects. Provide feedback to product management teams regarding use cases and trends. Create technical documentation and materials as required. Be the conduit through which internal SMEs are contacted and engaged in sales opportunities. Attend sales presentations, meetings, and conferences as required (travel 25-50%). Engage in proposal writing.