Account Director, Financial Institutions (EMEA)
Company:TRM Labs
Location:EMEA, EST, PST
Languages:English
Seniority level:Director, 8+ years
Experience:8+ years
Skills:
BlockchainBusiness DevelopmentCommunication SkillsNegotiationSaaSAdaptabilityAccount ManagementClient relationship managementRelationship managementSales experienceStrategic thinking
Requirements:
At least 8+ years of experience selling SaaS products, or 4 years’ experience with expert customer domain knowledge and a background in consulting. Experience with virtual currencies, applications, and their use in financial networks. Strong knowledge of crypto-native organizations, their workflows, procurement processes, and organizational structures in EMEA. Strong customer-facing presentation/listening skills. Familiarity with the European AML regulatory framework (e.g., 5AMLD, MiCA, FATF guidelines) and its application in financial institutions and fintechs. Ability to operate a large volume of accounts that develop quickly. Excellent communication skills. Collaborative.
Responsibilities:
Connect with key stakeholders in the EMEA territory. Spearhead the implementation of blockchain intelligence into customer workflows. Own and execute activities to nurture client relationships, feedback, referrals, renewals, upsells, cross-sells, and expansions. Create and execute strategic plans for the territory. Hone product and customer vertical subject matter expertise. Proactively gather and prioritize customer feedback.
