- Own end-to-end coaching outcomes for assigned sellers and revenue generators, including diagnosis, action planning, behavior change, and progress tracking across coaching cycles.
- Observe performance and create actionable plans to drive growth and change adoption.
- Join live customer conversations as an observer to assess real-time seller execution against defined standards.
- Diagnose and uncover root causes of performance challenges, including skill gaps, behaviors, execution misses, process adherence, and decision-making under pressure.
- Partner closely with frontline sales & success managers to reinforce coaching priorities and drive follow-through.
- Reinforce enablement frameworks, messaging and playbooks within live selling moments.
- Prioritize coaching focus areas based on data, feedback, reviews, live observations, and business needs.
- Develop and own individual and personalized coaching plans with a focus on being clear, concise, and constructive.
- Reinforce enablement concepts within live selling motions, blending coaching and training.
- Identify recurring patterns across revenue generators and surface insights to inform enablement strategy and improvements.
- Serve as a trusted advisor and mentor across the revenue organization by making yourself available for proactive outreach, questions, and follow up from team members beyond scheduled sessions.
- Actively define, reinforce, and evolve standards for seller execution across revenue motions, helping establish and maintain a clear definition of “what great looks like” at Keeper.
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