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Project Coordinator

Posted 1 day agoViewed

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💎 Seniority level: Junior, 2+ years

📍 Location: USA

💸 Salary: 70000.0 - 80000.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Intus Care

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Project ManagementProject CoordinationJiraCommunication SkillsMicrosoft ExcelOrganizational skillsDocumentationMicrosoft Office SuiteClient relationship managementCustomer support

Requirements:
  • 2+ years of experience in project coordination, client services, or healthcare operations
  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Office Suite and project tracking tools (e.g., Airtable, Jira, or similar)
Responsibilities:
  • Coordinate the monthly preparation and delivery of documents to clients, ensuring accuracy and timeliness.
  • Maintain documentation schedules and track deliverables using project management tools.
  • Collaborate with internal stakeholders to gather required data and updates for each client cycle.
  • Ensure compliance with data collection and submission standards as outlined in the IRIS onboarding and engagement models
  • Serve as a liaison between clients and the Support Team for configuration changes and user access requests
  • Log, track, and resolve client support tickets related to IntusCare platforms
  • Escalate complex issues to appropriate technical or product teams and follow through to resolution
  • Support the onboarding of new clients by assisting with system setup, user provisioning, and documentation handoff
  • Work closely with the Implementation, Risk Adjustment, and Customer Support teams to ensure seamless client experiences
  • Participate in internal meetings to stay aligned on project timelines, client needs, and product updates
  • Assist in preparing materials for client meetings, including executive briefs and training sessions
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