New Era Technology

👥 1001-5000InternetInformation TechnologyAudio/Visual Equipment💼 Private Company
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New Era Technology is a leading provider of managed IT services and systems, empowering enterprises to securely connect people, places, and information. We offer a comprehensive suite of cloud services, including data networking, structured cabling, data security, and collaboration solutions—integrating audio-visual technology, telephony, and various conferencing platforms. Our expertise spans across diverse industries, enabling businesses to streamline operations and enhance productivity through robust, scalable technology solutions. We are a large, established organization (1001-5000 employees) with a strong global presence and a commitment to a team-oriented culture that prioritizes employee growth and development. Our engineers work with a modern tech stack, including Cisco (ASA and Meraki), Fortinet, SonicWall, SolarWinds, Auvik, Azure, and AWS—alongside agile methodologies and continuous training opportunities. We foster a supportive and innovative environment where employees are encouraged to drive change and contribute to the future of work. Our core values of Community, Integrity, Agility, and Commitment underpin our approach to both customer service and employee satisfaction. With a proven track record of success, New Era Technology continues to expand its market share, consistently exceeding expectations in the IT services industry. We offer competitive benefits, including generous PTO, a 401k match, and flexible work arrangements—reflecting our commitment to employee well-being and work-life balance. Our recent acquisitions demonstrate our strategic growth and commitment to expanding our service offerings and expertise. We are actively seeking talented and passionate individuals to join our team and shape the future of technology with us.

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🏢 Zip
👥 1001-5000💰 $146,047,497 Post-IPO Equity 11 months ago🫂 Last layoff almost 2 years agoFinancial ServicesPaymentsFinanceFinTech
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Jobs at this company:

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📍 US

💸 16.0 - 18.0 USD per hour

  • Experience with desktop and server operating systems, including Microsoft technologies.
  • Working knowledge of a range of diagnostic utilities.
  • Ability to conduct research into a wide range of computing issues as required.
  • Field incoming help requests from end users via telephone and e-mail courteously.
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  • Build rapport and elicit problem details from help desk customers.
  • Prioritize and schedule problems. Escalate problems (when required) to the appropriate team.
  • Record, track, and document the Managed Services Support problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Record time spent on all tasks, including troubleshooting steps, research, and remediation in the designated platform to ensure accurate reporting of labor against Managed Services client contracts.
  • Perform transfers, additions, and change requests as they are submitted by members of management.
  • Ensure that physical desktop connections are in proper working order.
  • Develop and maintain an inventory of all monitors, keyboards, hard drives, printers, scanners, and other peripheral equipment.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Create and maintain up-to-date documentation of existing and new client systems and environments.
  • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  • Provide network support for client systems.
  • Test fixes to ensure the problem has been adequately resolved.
  • Perform post-resolution follow-ups to help requests.
  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.
  • Develop procedures and frequently asked questions lists for end users.
  • Procure computer supplies as requested by IT management.

Microsoft Active DirectoryProblem SolvingCustomer serviceDocumentationNetworkingTroubleshootingComputer skillsTechnical supportScriptingCustomer support

Posted 12 days ago
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🔥 SAP - Account Executive
Posted about 1 month ago

📍 US

💸 125000.0 - 150000.0 USD per year

🔍 ERP solutions

  • Minimum of 5 years of experience in sales of professional services, projects and ERP solutions (SAP experience considered a very strong asset).
  • Proven track record in business application software sales.
  • Experience in lead role of a team-selling environment.
  • Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market.
  • Proven sales history of meeting objectives and targets.
  • Ability to capitalize on existing relationships and knowledge to increase sales.
  • Create and maintain professional connections with current and potential customers.
  • Generate & grow SAP services business in the US market
  • Carry overall team revenue target of $ 8-10 Million per annually
  • Accurately forecast opportunities in CRM tool
  • Manage relationship with SAP - Build strong connects & healthy pipeline with SAP Account Executives
  • Manage relationships with other OEMs / partners for sub-opportunities
  • Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points.
  • Pipeline partnerships – Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory., region.
  • Support all SAP promotions and events in the territory, Region.
  • Understand SAP’s competition and effectively position solutions against them.

SAPRESTful APIsAccount ManagementClient relationship managementSales experienceLead GenerationCRM

Posted about 1 month ago
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🔥 Account Executive
Posted 6 months ago

📍 US

🧭 Full-Time

🔍 Technology solutions

  • Education: Bachelor's degree in Business, Technology, or related field.
  • Experience: Minimum of 5+ years in B2B sales, preferably in enterprise technology solutions.
  • Skills: Proven track record in strategic account planning and achieving sales goals.
  • Advantage: Familiarity with Microsoft and SAP ecosystems.
  • Technical Skills: High proficiency with CRM tools (Dynamics & ConnectWise) and Microsoft Office Suite.
  • Client Engagement: Identify cross-sell opportunities and develop strategic account plans to deepen client relationships.
  • New Business Development: Use professional network to secure new logos, prospect through various methods, and lead discovery sessions.
  • Strategic Partner Collaboration: Develop relationships with Microsoft and SAP, execute joint campaigns, and identify co-sell opportunities.
  • Sales Execution: Present solutions to executives, prepare proposals, meet sales quotas, and maintain accurate forecasts in CRM.
  • Market Expertise: Stay current with trends and articulate New Era’s value proposition.

Business DevelopmentCloud ComputingSAPClient relationship managementSales experienceCRM

Posted 6 months ago
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