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Operations Manager

Posted 13 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: South Africa, US timezone

💸 Salary: 2000.0 USD per month

🏢 Company: Aristo Sourcing👥 101-250Digital MarketingVirtual AssistantOutsourcingRecruiting

⏳ Experience: 3+ years

🪄 Skills: Project ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelAdaptabilityProblem-solving skillsTeam managementStrategic thinkingProcess improvementCustomer supportBudget management

Requirements:
  • In depth background in a remote set-up of work similar to freelancing as an Independent Contractor (deep understanding on the pros & cons involved in this industry).
  • 3+ years of experience in operations management, logistics, or production coordination.
  • Proven ability to lead and manage diverse teams across departments.
  • Strong experience working with wholesale partners and platforms like Faire.
  • Proficiency with project management tools such as Asana, Monday.com, or ClickUp.
  • Strong analytical skills with experience building and monitoring KPIs.
  • Exceptional organizational, communication, and problem-solving skills.
  • Experience in eCommerce, logistics, or a creative production environment is a plus.
  • Ability to implement automation tools and streamline processes across departments.
  • Comfortable managing inventory systems and procurement workflows.
  • Highly adaptable and proactive, with a continuous improvement mindset.
  • Reliable high-speed internet connection (with backup).
Responsibilities:
  • Oversee daily operations and manage cross-functional teams.
  • Assign projects and ensure deadlines are met.
  • Maintain wholesale partner relationships and respond to inquiries.
  • Order and manage inventory, supplies, and materials.
  • Develop and implement SOPs for team efficiency.
  • Coordinate between departments (sales, logistics, marketing, etc.).
  • Handle escalated customer support issues.
  • Monitor order accuracy, speed, and timely fulfillment.
  • Implement and manage project/task management tools.
  • Automate recurring operational tasks.
  • Track KPIs and analyze data for trends and improvements.
  • Lead regular team check-ins and cross-functional meetings.
  • Maintain a central calendar for launches and key milestones.
  • Deliver quarterly performance and operations reports to leadership
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