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Senior Backend Engineer

Posted 9 days agoViewed

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💎 Seniority level: Senior, 3+ years

📍 Location: Canada, United States

💸 Salary: 130000.0 - 210000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Forethought👥 101-250💰 $65,000,000 Series C over 3 years agoCustomer ServiceArtificial Intelligence (AI)SaaSMachine LearningGenerative AIEnterprise Software

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Backend DevelopmentDockerPythonSoftware DevelopmentDjangoElasticSearchFlaskKubernetesMongoDBAlgorithmsData StructuresFastAPIRedisRESTful APIsMicroservicesSoftware Engineering

Requirements:
  • Demonstrated 3+ years of experience in a software engineering role is required.
  • Expertise in Python is essential with proficiency in one of the mainstream Python frameworks (FastAPI/Django/Flask)
  • Proven experience in constructing large-scale distributed systems is necessary.
  • Experience with MongoDB, Redis, and Elasticsearch is preferred.
Responsibilities:
  • Design and build backend services that power Forethought’s core AI features, directly impacting the customer experience across our platform.
  • Collaborate with product and design teams to translate user needs into scalable backend solutions that enhance customer support automation.
  • Scale and optimize our product to handle over 1 billion monthly interactions, ensuring high performance, reliability, and efficiency across all customer touchpoints.
  • Partner with AI/ML engineers to integrate LLM-based capabilities into production workflows, with a focus on reliability, observability, and speed.
  • Drive technical excellence by owning projects end-to-end—from architecture and implementation to deployment and monitoring.
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