- Own the end-to-end renewal process for a portfolio of accounts.
- Formalize the expansion playbook and scale it by identifying growth potential and executing motions.
- Partner with CSMs on account strategy, providing the commercial angle to complement implementation depth.
- Engage directly with finance teams and economic buyers to align Aleph’s value with their workflows.
- Run pricing conversations and negotiate renewals and expansions.
- Develop product fluency to discuss implementation details and handle technical questions.
- Track account health signals including usage trends, AI adoption, and seat utilization.
- Flag at-risk accounts early and collaborate on save strategies.
Data AnalysisNegotiationAccount Management+2 more