Sr. Account Manager

5-7+ years of Account Management, Customer Success or consultative business development experience. Demonstrated ability to drive growth within a portfolio of customers. Experience selling into or supporting SMBs/MM and/or start ups and founder led companies. Strong organizational, analytical, and communications skills. Experience with CRMs such as Salesforce or HubSpot. Experience in staffing or global offshoring (nice to have). Experience working in or with startups (nice to have). Experience using a Discovery call methodology or framework (nice to have).

Grow, retain, and manage key customer relationships. Understand customer staffing challenges and match services to needs. Discover and close new opportunities for account growth. Participate in customer implementation and feedback sessions. Lead monthly or quarterly business reviews with customers. Partner with Sales and Talent Operations. Refine Sales and Account Management processes. Interview candidates and own matching for new roles.