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Kiavi

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🏢 Velocity Global
🏢 World Business Lenders, LLC
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Jobs at this company:

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🔥 Strategic Experience Manager
Posted 2024-11-16

📍 31 states + D.C.

🧭 Full-Time

💸 45000 - 75000 USD per year

🔍 Real estate lending

  • 3 years minimum of sales experience required.
  • 3 years of mortgage experience, either non-QM or QM.
  • Demonstrated organizational skills in a fast-paced environment.
  • Ability to adapt in a growing organization.
  • Experience formulating and presenting customer solutions.
  • Proven project management skills with attention to detail.
  • Excellent communication skills, both internal and external.
  • Spanish speaker is a bonus.

  • Main advisor and point of contact for strategic borrowers throughout the entire origination process.
  • Partner with New Business team to help close new deals and originate significant loan volume.
  • Build and maintain strong, lasting borrower relationships.
  • Qualify borrowers and ensure a strong fit with Kiavi's loan products.
  • Set clear expectations around policies and processes.
  • Maintain and grow wallet share on strategic accounts.
  • Onboard new Bridge Pro and Custom Tier 1 Customers.

Business DevelopmentStrategyBusiness developmentGoCommunication SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-16
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🔥 Default Prevention Specialist
Posted 2024-11-16

📍 31 states + D.C.

🧭 Full-Time

💸 48000 - 64000 USD per year

🔍 Residential real estate lending

  • Bachelor’s degree.
  • Minimum 1 year of mortgage-related collection, customer service, or sales experience.
  • Ability to clearly communicate the life-cycle of a mortgage from start to finish and knowledge of the processing steps involved.
  • Ability to build relationships and work closely in a team environment.
  • Ability to understand customer issues and own any issue through resolution.
  • Possess broad knowledge of real estate transaction methods.
  • Leadership/team-lead experience preferred.
  • Project management experience preferred.
  • Experience with Excel or spreadsheet equivalent knowledge, Microsoft Office.
  • Knowledge of Tax, Escrow Analysis, Mortgage Insurance and Hazard Insurance preferred.
  • Bilingual Spanish speaker preferred.

  • Proactively reaching out to a pipeline of borrowers in order to avoid loans from going into default.
  • Collaborating with servicing teams to identify borrowers who are at risk of default and determine the best approach.
  • Working with compliance team to develop new policies and procedures related to default prevention techniques.
  • Resolving incoming, escalated, and general mortgage loan inquiries from customers.
  • Processing mortgage payoffs and verifications.
  • Documenting all customer interaction in Kiavi’s system of record.

Customer serviceMicrosoft OfficeCompliance

Posted 2024-11-16
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🔥 Asset Resolution Specialist
Posted 2024-11-16

📍 31 states + D.C.

🧭 Full-Time

💸 48000 - 65000 USD per year

🔍 Residential real estate lending

  • Minimum of 2 years of mortgage experience.
  • Bachelor's degree.
  • Exemplary communication skills, both written and spoken.
  • Ability to guide customers and investors through retention and/or liquidation processes.
  • General knowledge about the entire loss mitigation process.
  • Self-starter with the ability to independently work a pipeline effectively.

  • Manage a portfolio of loans in default and implement loss mitigation strategies.
  • Review and validate documents, and answer technical foreclosure questions for borrowers.
  • Analyze workout options based on financial impact for delinquent loans.
  • Negotiate loss mitigation strategies with investors.
  • Set clear expectations with borrowers and involved parties regarding loan status.
  • Manage relationships with internal departments and business partners.
  • Ensure updates and decisions are tracked in appropriate systems.
  • Generate ideas for improvement and support implementation.
  • Responsible for periodic and ad-hoc reporting.

Data AnalysisData analysisGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMicrosoft Office Suite

Posted 2024-11-16
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