Mark43

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πŸ”₯ Staff Engineer
Posted 2024-11-07

πŸ“ Canada, UK, 40 U.S states including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ’Έ 180000 - 240000 USD per year

πŸ” Public safety software

  • At least 10 years of professional experience using Java, .NET, or other server-side languages in production.
  • Comfortable with Agile development and thoroughly testing code.
  • Ability to write clean code and comprehensive documentation.
  • Experience with cloud feature development and front-end technologies (JavaScript, ReactJS).
  • Deep understanding of databases, automated testing, and Agile methodologies.
  • Proficiency in building and managing RESTful APIs.
  • Experience with complex cloud-based software applications, preferred in AWS or Azure.
  • Knowledge of microservices architecture.

  • Worked with a Product Manager to understand requirements.
  • Built and deployed features using technologies like Java, MySQL, Redis, and Elasticsearch.
  • Improved back-end architecture for platform scalability.
  • Collaborated with a Product Designer on technical constraints.
  • Created clear technical documentation for code.
  • Tested new technologies to enhance codebase and practices.
  • Fostered an engineering culture focused on code quality and customer delivery.

AWSAgileElasticSearchJavaJavascriptMySQLJavaScriptAzureElasticsearchRedisAgile methodologiesRESTful APIsDocumentationMicroservices

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πŸ“ Canada, UK, 40 U.S states including New York, California (excluding San Francisco), Texas, Virginia

πŸ’Έ 145000 - 200000 USD per year

πŸ” Public Safety Software

  • At least 8 years of professional experience in software engineering using Java, .NET, or other server-side languages.
  • Comfortable with agile methodologies and testing own code.
  • Experience developing cloud-based features and understanding front-end stack (JavaScript, ReactJS) is a plus.
  • Deep understanding of databases and automated testing.
  • Proficient in building and managing RESTful APIs.
  • Strong DevOps experience and managing cloud products.
  • Experience designing complex cloud-based software applications, preferably AWS or Azure.
  • Proven experience building for scale in a B2B environment.
  • Knowledge of microservices architecture.
  • Commitment to support junior team members.

  • Work with Product Manager to understand feature requirements.
  • Build features using Java, SQL, Redis, and Elasticsearch.
  • Participate in on-call rotation to improve customer experience.
  • Technical ownership of a product or product subset.
  • Enhance architectural strategy for higher velocity needs.
  • Review and submit code as part of code review process.
  • Collaborate with design teams to clarify technical constraints.
  • Document features and technical processes clearly.
  • Test new technologies and improve engineering practices.
  • Foster a culture focused on quality and rapid deployment.

AWSSQLAgileElasticSearchJavaJavascriptTypeScriptJavaScriptStrategyAzureElasticsearch.NETRedisReactAgile methodologiesRESTful APIsDevOpsDocumentationMicroservices

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πŸ“ Canada, UK, 40 U.S states including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ’Έ 135000 - 155000 USD per year

πŸ” Public Safety Software

  • 7+ years of experience in product marketing, ideally within an enterprise SaaS software company or for a company serving public sector customers.
  • Proven track record of crafting and executing go-to-market plans from research to launch and adoption.
  • Demonstrated ability to influence and lead cross-functional teams, with a history of accepting feedback and adjusting strategies.
  • Excellent written and verbal communication skills.
  • Willingness to travel when necessary.

  • Develop product positioning and messaging that differentiates Mark43 in the market.
  • Own the go-to-market strategy for the Mark43 Public Safety Platform and manage the execution of launch plans.
  • Drive co-marketing initiatives with partners, collaborating with their marketing teams to execute programs that boost awareness and lead generation.
  • Contribute knowledge to the product development process by understanding customer values.
  • Create and maintain sales tools and content to communicate product value propositions and drive user adoption.
  • Work cross-functionally to keep all relevant teams informed of go-to-market activities.
  • Track competitive and market intelligence and share insights with the organization.

Product DevelopmentStrategyGoCommunication SkillsAttention to detail

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πŸ“ Canada, UK, 40 U.S states including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ’Έ 155000 - 185000 USD per year

πŸ” Software development for public safety

  • Project Management Professional (PMP) certification or in the process of obtaining.
  • Bachelor's degree in computer science, engineering, or a related technical field.
  • 5+ years of experience managing complex, cross-functional SaaS projects in a fast-paced environment.
  • Strong understanding of software development processes, including Agile methodologies (Scrum/Kanban).
  • Proven ability to collaborate effectively with engineering, product, and operational teams.
  • Exceptional organizational and time-management skills with attention to detail.
  • Excellent verbal and written communication skills with the ability to influence stakeholders.
  • Experience with project management tools such as JIRA, Confluence, Asana, or similar.
  • Ability to operate independently with minimal supervision.
  • Strong sense of urgency and ownership.
  • Experience in developing standard project management documents.
  • Strong interpersonal skills and multitasking ability.

  • Lead the end-to-end execution of technical projects from concept to deployment, ensuring alignment with organizational goals.
  • Collaborate with engineering, product, and operations teams to define project scope, objectives, and deliverables.
  • Develop detailed project plans, timelines, and milestones, with clear communication of roles and responsibilities.
  • Manage project risks by identifying potential roadblocks, developing mitigation strategies, and driving timely resolution.
  • Serve as the primary point of contact for project status and report progress to senior leadership and stakeholders.
  • Coordinate across teams and departments to manage dependencies, optimize resources, and resolve conflicts.
  • Drive continuous improvement in project delivery processes using agile methodologies.
  • Ensure all project documentation, reporting, and communication is clear and concise.
  • Track and manage project budgets and resources to ensure delivery within scope and financial constraints.
  • Foster a culture of accountability, collaboration, and innovation across cross-functional teams.

LeadershipProject ManagementSoftware DevelopmentAgileSCRUMJiraCommunication SkillsCollaborationAgile methodologiesAttention to detailWritten communicationMultitaskingDocumentation

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πŸ“ Canada, UK, AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ” Public sector technology

  • Bachelor’s Degree from an accredited university.
  • 3+ years of experience in a sales development role, ideally in the public sector or related field.
  • Proven success in prospecting and qualifying leads for SaaS solutions.
  • Strong written and verbal communication skills.
  • Basic understanding of cloud-native applications.
  • Demonstrated interest in GovTech and modernizing public safety space.
  • Ability to empathize with diverse user groups.
  • Self-motivated, outgoing, and detail-oriented.
  • Openness to travel up to 25% as required.
  • Familiarity with SalesHub for managing outreach sequences.
  • Experience using Salesforce for CRM.
  • Proficiency in Microsoft Suite (Word, Excel, PowerPoint).
  • Knowledge of live chat capabilities for real-time engagement.

  • Proactively identify and convert prospects into qualified leads.
  • Conduct thorough analyses and handle qualification calls.
  • Develop and execute effective lead generation campaigns across multiple channels.
  • Engage with various size agencies to understand their needs.
  • Meet and exceed sales targets.
  • Manage the early prospect experience from initial intake to hand-off.
  • Deliver solution descriptions and product demos with Solutions Engineers.
  • Provide tactical sales support on high-priority opportunities.
  • Utilize sales tools for lead generation and high activity levels.
  • Communicate with prospects via phone, video, and email.
  • Travel up to 25% for industry events and sales support.

Business DevelopmentSalesforceBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-07
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πŸ“ Canada, UK, 40 U.S states

πŸ” Public Safety Software

  • 2–5 years of experience as a product consultant or in public safety, with hands-on involvement in planning, delivery, and training of RMS, Case, Custody or Command and Control systems.
  • Strong communication and change management skills, able to create workflows that meet customer objectives and build user buy-in.
  • Proficient in Agile and Waterfall methodologies, with the ability to learn new technologies and adapt them for diverse user needs.
  • Commitment to diversity and inclusion, with excellent interpersonal, multitasking, and proficiency in PowerPoint, Excel, and Microsoft products.
  • Bachelor’s degree from an accredited institution.
  • Willingness to travel up to 50% of the time.

  • Establish and oversee RMS implementation processes, best practices, and clearly define roles for successful customer delivery and maintenance.
  • Manage end-to-end testing for defined product workstreams, integrations, and hardware, coordinating closely with stakeholders on change management.
  • Collaborate with training and marketing teams to ensure seamless deployment and understanding of new features, while gathering feedback to inform product priorities.
  • Support growth by assessing customer workflows and work with project managers to align on key metrics, project risks, staffing, and budget needs.
  • Partner with the Training team to continuously update and improve training materials for an exceptional customer experience.

LeadershipProject ManagementAgileProduct ManagementSCRUMCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAgile methodologiesAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-07
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πŸ“ Canada, UK, 40 U.S states

πŸ” Public safety software

  • BA/BS degree in Computer Science, Information Systems, or related technical field.
  • 5+ years of enterprise software sales experience.
  • Experience selling to Government and Public Safety Clients (ideally CAD/RMS).
  • Excellent technical writing skills and familiarity with government procurement processes.
  • Ability to communicate technical information to non-technical audiences.
  • Self-motivated, detail-oriented, and willing to travel 50-80%.

  • Play a crucial role in the Sales team through collaboration with various internal teams.
  • Serve as a liaison between different stakeholders to ensure successful product launches.
  • Establish rapport with customers and clients for better understanding of technical requirements.
  • Gather technical requirements for successful migrations and manage product deployments.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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πŸ“ Canada, UK, 40 U.S states including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ” Public safety and technology solutions

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • 8+ years of experience as a Solutions Engineer, Sales Engineer, or similar role.
  • Proficiency in presenting technical concepts to both technical and non-technical audiences.
  • Familiarity with federal procurement processes and challenges.
  • Strong problem-solving skills and adaptability to changing requirements.

  • Identify customer needs and develop solutions that meet their requirements.
  • Work alongside sales team members to present products and answer technical questions.
  • Analyze client requirements to determine fit for Mark43.
  • Outline project timelines and create documentation for project bids.
  • Conduct engaging product demonstrations tailored to federal clients.

LeadershipProject ManagementBusiness AnalysisProduct ManagementCollaborationDocumentationCompliance

Posted 2024-11-07
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πŸ“ Canada, UK, 40 U.S states

🧭 Full-Time

πŸ” Public safety technology

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • 8+ years of experience as a Solutions Engineer, Sales Engineer, or similar role.
  • Proficient in presenting technical concepts to technical and non-technical audiences.
  • Familiarity with federal procurement processes and the unique challenges of the federal marketplace.
  • Strong problem-solving skills and ability to adapt to changing requirements.
  • Experience in developing IT and cloud infrastructure and knowledge of system security measures.
  • Experience with software engineering, customer experience, and design architecture.
  • Advanced understanding of business analysis techniques and processes.

  • Identify customer needs and develop solutions that meet their requirements.
  • Work alongside other sales team members to present products to clients and answer any technical questions.
  • Analyze client requirements and determine if a potential customer is suitable for Mark43.
  • Outline anticipated timelines for projects and create documentation for project bids.
  • Conduct engaging product demonstrations tailored to specific agency needs and provide technical guidance.
  • Collaborate with clients to gather detailed requirements and translate needs into technical specifications.

LeadershipProject ManagementBusiness AnalysisCollaborationDocumentationCompliance

Posted 2024-11-07
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πŸ“ Canada, UK, 40 U.S states including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI

🧭 Full-Time

πŸ” Public Safety Software

  • Strong alignment with Mark43's mission
  • 8-10 years experience working in product, with at least 4 years as a product leader
  • 6+ years managing a complex enterprise product
  • Ability to learn quickly and become an expert in CAD and its market
  • Experience shipping multiple products from start to finish
  • Strong business, design, and tech acumen
  • Ability to navigate complex workflows simply
  • Experience capturing diverse stakeholder perspectives
  • Proven experience using data to drive decisions
  • Experience in building training and onboarding for new PMs
  • Comfortable using agile methodologies

  • Managing a team of 2-3 Product Managers
  • Developing a deep understanding of customer needs through interactions and research
  • Partnering with various teams to define and execute the product roadmap
  • Improving PM processes for efficiency and collaboration
  • Communicating product priorities using data-driven decision making
  • Creating and owning team-wide goals and metrics
  • Presenting product updates company-wide and to customers
  • Partnering with marketing on go-to-market strategies
  • Aligning product investments with company growth targets

LeadershipAgileData AnalysisPeople ManagementProduct ManagementSCRUMCross-functional Team LeadershipData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-07
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