Mark43

Mark43 offers cloud-based public safety software for law enforcement to ensure accurate responses.

251-500 employees

Founded 2012

$40M series e

GovTech

Private Company

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GovTech Information Services Law Enforcement Public Safety Software

Hybrid Work Model

This company offers a hybrid work model combining remote and office work. Team members are distributed across the U.S. and Canada.

Open Positions17

Mark43 is approved to hire in CanadaThe UKAnd 36 U.S. statesFull-TimePublic Safety SoftwarePosted

Product Manager, CAD

Own the roadmap and execution for CAD workflows such as call intake, unit recommendations, and incident management.
Partner with engineering teams to deliver responsive, scalable web-based experiences.
Engage with dispatchers and field personnel to translate operational pain points into product improvements.
Define requirements and product strategy for AI-driven capabilities for call triage and decision support.
Collaborate on real-time video streaming and multimedia workflow capabilities.
Use product analytics and operational data to measure customer outcomes and prioritize investments.
Support go-to-market teams with new launches and customer adoption.
Balance new feature development with system performance, resiliency, and usability improvements.

AgileProduct ManagementCross-functional Team Leadership+1 more

Showing 1 of 17 positions

About Mark43

Mark43 is transforming public safety with cloud-native software that empowers first responders. We build powerful, scalable, and elegant tools for law enforcement, fire, and EMS. Our unified platform includes Computer-Aided Dispatch, Records Management, and Advanced Analytics. Over 200 agencies, including Boston and San Antonio Police Departments, trust our technology. We have raised over $268 million in funding across 8 rounds, with our latest Series E completed in May 2024.

How We Work

We are a remote-friendly company, allowing you to perform your role from Canada, the UK, or 36 U.S. states. Flexible work hours support a healthy work-life balance. Our teams value comprehensive documentation to reduce knowledge silos and enhance transparency. Some teams, like the CAD engineering team in Boston, operate on a hybrid schedule, collaborating in the office two to three days a week.

Engineering at Mark43

Our engineers tackle complex problems of scale, security, and reliability in mission-critical public safety software. We heavily leverage Java, React, SQL, Redis, and Elasticsearch. Our platform runs on AWS GovCloud, utilizing Terraform, Kubernetes, Helm, ArgoCD, and DataDog for robust infrastructure. We explore AI technologies like LLMs, building secure, scalable solutions with REST APIs and microservices. You will build and operate software with speed and confidence, shaping our internal developer platform and improving developer experience.

Why Join Us

Build mission-critical software that directly impacts public safety and quality of life.
Collaborate with dedicated teams driven by excellence, not just personal gain.
Experience significant professional growth and leadership opportunities.
Work in an environment that values your ideas and expertise.
Contribute to socially responsible technology for first responders.

Benefits & Perks

Health, dental, and vision plans with 100% premium coverage for employees and families.
Unlimited paid time off (PTO) and a paid one-month sabbatical after 5 years.
401k with company match.
Company stock options and bonus opportunities.
Paid parental leave (up to 18 weeks).
Technology and remote work stipend.

Tech Stack

frameworkwidgets

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