Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Apply

Outreach Specialist

Posted 1 day agoViewed

View full description

💎 Seniority level: Junior, 2+ years

📍 Location: United States, PST

🔍 Industry: Healthcare

🏢 Company: Vynca

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: SalesforceCommunication SkillsCustomer serviceMicrosoft OfficeRelationship managementCRMCustomer supportCustomer Success

Requirements:
  • 2 years of healthcare experience required, call center experience highly preferred
  • 1 year of telephonic customer service experience
  • Understanding of, and experience with, call center performance operations
  • Experience working in a medical practice or healthcare setting
  • Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments
  • Must possess strong organizational skills
  • Ability to work independently
  • Proficient with Microsoft and Google applications
  • Strong communication skills
  • Exceptional motivational skills, including conflict/dispute resolution techniques
  • Must have access to reliable internet connection
Responsibilities:
  • Conduct direct telephonic outreach to patients on provided list
  • Follow standard messaging provided by VyncaCare while following the highest standard of customer service
  • Act as a liaison for the patient and practice by directing calls to other appropriate individuals or departments as needed
  • Respond to incoming and outgoing calls, texts, and emails by providing direction to patients' questions and/or concerns
  • Educate patients on services offered by the practice(s)
  • Identify outreach trends and report back findings to the team, share creative ideas for increasing patient visits
  • Maintain confidentiality of sensitive patient information
  • Maintain a good collaborative working relationship with your designated market team & practice leadership team
  • Conduct outreach to community partners to develop, improve and sustain relationships with referral sources.
  • Coordinate the organization’s efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referrals
Apply

Related Jobs

Apply
🔥 Medicare Outreach Specialist
Posted 2 days ago

📍 Texas City, Texas, United States, Philadelphia, Pennsylvania, United States, Dover, Delaware, United States

🧭 Contract

💸 15.0 - 17.0 USD per hour

🔍 Insurance

🏢 Company: Wider Circle

  • Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products.
  • Bi-lingual in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages
  • Effective computer and application knowledge of Client Relationship Management systems like Salesforce, multi-dialer phone system, Google Workspace, and Microsoft Office suite Microsoft Word is required
  • Strong communication and customer service skills
  • Ability to track/monitor/retrieve information on calls
  • High school diploma or equivalent, bachelor degree preferred
  • Complete a predetermined goal of outbound calls each day from the lead list to prospective beneficiaries to educate them about the additional benefits that are available to them, to secure the Scope of Appointment, and to schedule the plan presentation with a licensed Medicare agent.
  • Maintain a consistent level of productivity, enthusiasm, and energy while making daily outbound calls.
  • Master the details of outreach workflows and scripts while developing a conversational style that highlights your personality and connection to beneficiaries.
  • Effectively engage with members during calls, probing to determine their needs and anticipate objections.
  • Attend daily and weekly team meetings and be accountable for your output
  • Provide and maintain daily tasks related to call follow-ups, appointment scheduling, and productivity tracking
  • You will go the "extra mile" to meet the quota.
  • You will maintain a positive, professional attitude when interacting with internal and external customers.

SalesforceCommunication SkillsCustomer serviceMicrosoft Office SuiteSales experienceComputer skillsCRMCustomer support

Posted 2 days ago
Apply
Apply
🔥 Sales Outreach Specialist - Contract
Posted 8 days ago

📍 United States, Canada

🧭 Contract

💸 3000.0 USD per month

🔍 Cannabis

🏢 Company: PAX Labs👥 251-500💰 $1,984,355,731 over 1 year agoConsumer ElectronicsCannabisProduct DesignManufacturing

  • Proven experience in sales, tele-sales, or customer service, preferably in a B2B environment.
  • Excellent communication skills, both verbal and written.
  • Strong persuasive skills with the ability to influence decision-making.
  • Experience with CRM software and Microsoft Office Suite.
  • Self-motivated, goal-oriented, and able to work independently.
  • Knowledge of the cannabis industry is a plus but not required
  • Initiate calls to a database of approximately 8,000 retail stores.
  • Introduce PAX products, understand store needs, and present tailored solutions.
  • Effectively communicate product benefits and answer any questions from store owners/managers.
  • Assess the potential of each store based on their current offerings and customer demographics. Identify key decision-makers within the stores and build rapport to facilitate sales.
  • Maintain accurate records of interactions, sales progress, and customer feedback in our CRM system.
  • Track and report on call metrics, conversion rates, and sales outcomes.
  • Conduct follow-up calls to nurture leads and maintain ongoing communication with prospective clients.
  • Build and maintain strong, long-lasting customer relationships.
  • Gather insights from store owners and managers regarding market trends, customer preferences, and competitor products.
  • Share feedback with the sales and marketing teams to help refine product offerings and strategies.

SalesforceCommunication SkillsCustomer serviceWritten communicationMicrosoft Office SuiteRelationship buildingMS OfficeVerbal communicationSales experienceCRMData managementCustomer support

Posted 8 days ago
Apply
Apply
🔥 Sales Outreach Specialist - Contract
Posted 8 days ago

📍 United States, Canada

🧭 Contract

💸 3000.0 USD per month

🔍 Cannabis

  • Proven experience in sales, tele-sales, or customer service, preferably in a B2B environment.
  • Excellent communication skills, both verbal and written.
  • Strong persuasive skills with the ability to influence decision-making.
  • Experience with CRM software and Microsoft Office Suite.
  • Self-motivated, goal-oriented, and able to work independently.
  • Initiate calls to a database of approximately 8,000 retail stores.
  • Introduce PAX products, understand store needs, and present tailored solutions.
  • Effectively communicate product benefits and answer any questions from store owners/managers.
  • Assess the potential of each store based on their current offerings and customer demographics.
  • Identify key decision-makers within the stores and build rapport to facilitate sales.
  • Maintain accurate records of interactions, sales progress, and customer feedback in our CRM system.
  • Track and report on call metrics, conversion rates, and sales outcomes.
  • Conduct follow-up calls to nurture leads and maintain ongoing communication with prospective clients.
  • Build and maintain strong, long-lasting customer relationships.
  • Gather insights from store owners and managers regarding market trends, customer preferences, and competitor products.
  • Share feedback with the sales and marketing teams to help refine product offerings and strategies.

Customer serviceWritten communicationMicrosoft Office SuiteExcellent communication skillsRelationship buildingVerbal communicationSales experienceCRMData management

Posted 8 days ago
Apply
Apply
🔥 Clinical Outreach Specialist
Posted 12 days ago

📍 U.S.

🧭 Full-Time

🔍 Health-tech

🏢 Company: PHIL

  • Prior experience working in physician offices or other healthcare delivery environments
  • Prior experience with electronic health record (EHR) platforms
  • Has a working understanding of medical prescription processing, including electronic prescription submission and prior authorization processing
  • Experience in making cold outreach calls
  • Strong interpersonal skills to engage with offices and develop good working rapport with office staff and physicians alike
  • Provide excellent customer service by communicating effectively with prescribers and office staff via phone call and digital message formats
  • Provide effective cold call outreach to build office relationships and maintain ongoing rapport with offices and physicians
  • Understand and explain end-to-end prescription lifecycle to provider offices with appropriate level of detail
  • Understand and explain program-level rules, expected patient copays, and expected processing timelines and be able to accurately and clearly explain to prescribers and office staff
  • Provide best practices to pursue coverage for patients via the prior authorization process
  • Triage, resolve, and respond to order-related escalations or one-off requests
  • De-escalate providers by using active listening, determining the correct root cause, and reassuring HCPs about solutions and our ability to serve
  • Recommend solutions for internal teams at PHIL based on feedback to prevent errors and improve Health Care Partners experience
  • Understand needs of HCPs based on their patient population and behavior and recommend effective solutions to increase medication access for patients

Communication SkillsCustomer serviceWritten communicationInterpersonal skillsRelationship buildingProblem-solving skillsVerbal communicationActive listeningClient relationship managementSales experience

Posted 12 days ago
Apply
Apply
🔥 Content Creator Outreach Specialist
Posted 13 days ago

📍 Anywhere

🧭 Contract

🏢 Company: WeLearn👥 11-50Non ProfitAssociationLegal

  • Mandatory fluency in English
  • Previous experiences in one of the following fields: Sales, Scouting, Sourcing, Cold Outreach or Lead Generation
  • Bachelor's Degree is required. Master’s Degree is a plus.
  • Ability to work full-time and on a flexible schedule
  • Strong interpersonal skills (oral and written communication)
  • Positive, proactive approach and problem-solving attitude.
  • Identify and research potential language educators
  • Build and maintain a pipeline of new prospects
  • Develop and implement personalised outreach strategies
  • Provide an exceptional experience throughout all interactions
  • Maintain accurate records of all prospect interactions
  • Consistently refine and restart the prospecting process

Content creationWritten communicationInterpersonal skillsFluency in EnglishSales experienceMarket ResearchLead GenerationCRMData managementEnglish communication

Posted 13 days ago
Apply
Apply
🔥 SEO Outreach Specialist
Posted 16 days ago

📍 Global

🧭 Contract

🔍 SEO, Content Marketing

🏢 Company: Omniscient

  • 2-3 years of experience with SEO, keyword research, and/or link building.
  • Familiarity with tools such as Ahrefs, Notion, ClickUp, Clearscope, Loom, Google Analytics, and more.
  • High bar for quality in SEO link building.
  • Intellectually curious critical thinker.
  • Ability to seek feedback.
  • Willingness to jump on calls.
  • Ability to make great decisions quickly and focus on action.
  • Meticulous and detailed.
  • Proactive and flexible.
  • Punctuality.
  • Working within a collaborative link-building team to achieve collective goals.
  • Conducting thorough research and prospecting of websites to identify potential link-building opportunities.
  • Engaging in outreach activities to establish and nurture relationships with relevant companies.
  • Assisting with prospecting and research tasks to support the overall link-building strategy.
  • Building partnerships and relationships with publishers, editors, and writers at well-known companies to secure high-quality backlinks for clients and Omniscient Digital web properties
  • Maintaining a standard of excellence for the links we build to clients’ websites
  • Curating relevant guest post topics for our editorial partners, and ensuring content exceeds their expectations
  • Understanding a diverse set of clients’ businesses and their marketing goals to place relevant and valuable links
  • Working with project management and database tools to track outcomes and inputs
  • Ensuring all guest posts and backlinks get delivered on time and with a high bar for quality
  • Partnering with Omniscient Digital’s Content & SEO Strategists to maintain a pulse on client strategy development and changes required to align the backlinking strategy accordingly

Google AnalyticsContent creationContent managementSEORESTful APIsResearchClient relationship managementDigital MarketingCustomer SuccessA/B testing

Posted 16 days ago
Apply