- Run health screenings and intake appointments via phone using a standard set of questions.
- Build quick rapport to help patients feel comfortable sharing information during 15-20 minute calls.
- Book intake appointments directly in Healthie and follow up to confirm, maintaining high show rates.
- Connect patients to healthcare or community resources based on identified needs.
- Enter patient information into records systems in real-time while ensuring HIPAA compliance and obtaining formal consent.
- Manage daily schedule and consistently meet performance goals, including a 60% show rate for intakes.
Data entryHIPAA