- Conduct initial telehealth visits for members to assess medical needs and care gaps.
- Build, mentor, and oversee a high-performing clinical team.
- Perform clinical oversight and quality assurance audits on documentation.
- Onboard and train new physicians on clinical workflows and company standards.
- Refine clinical policies, intake forms, and care plan templates.
- Track and report on clinical KPIs including ER diversion and SDoH resolution.
- Collaborate with care navigators and social workers to coordinate care.
Quality AssuranceEHR