Truework

👥 101-250💰 $24,000,000 Corporate almost 2 years agoDeveloper APIsLendingFinancial ServicesIdentity ManagementFinTech💼 Private Company
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Truework streamlines income and employment verification for banks, lenders, and other businesses. Our core product, Truework Income, offers a single platform for accessing crucial financial data, disrupting a multi-billion dollar industry by putting consumers in control. We've built a robust and reliable system processing hundreds of thousands of verifications monthly. Our tech stack leverages modern tools like Amazon, Cloudflare CDN and Hosting, and LetsEncrypt, ensuring secure and scalable operations. We value a collaborative environment focused on efficient, secure solutions and are always seeking talented individuals to contribute to our continued growth. Truework prides itself on a remote-first culture and a strong focus on detail and security. We champion innovative problem-solving and empower our teams to build better verification processes. Our highly skilled engineers create and maintain our intuitive web application and powerful APIs, ensuring a seamless experience for our customers. We are a fast-growing company in the FinTech space, backed by significant funding and consistently expanding our market share in mortgage lending and tenant screening. We're committed to building a culture of trust and transparency, reflected in our dedication to data security and our ongoing investments in technology and talent. We offer flexible work arrangements and competitive compensation, creating a supportive and productive environment for our employees. We're continually seeking to expand our team and find talented individuals that share our commitment to excellence. With a strong leadership team and a proven track record of success, Truework offers a rewarding career path for those seeking to make a significant impact in the financial technology landscape. Our significant funding and rapid growth provide ample opportunity for personal and professional development.

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📍 United States

🧭 Part-Time

💸 17.0 - 19.0 USD per hour

🔍 Software Development

  • Self-motivated and reliable with strong time management skills, a proven ability to meet deadlines, and a track record of delivering high-quality work independently.
  • An exceptional multitasker who is highly organized and can navigate multiple systems while handling tasks efficiently.
  • A strong verbal and written communicator who can effectively engage with HR and Payroll contacts, internal teams, and customers to ensure clear and professional interactions.
  • A problem solver with a creative and analytical mindset, approaching challenges with persistence and tenacity.
  • Detail-oriented with a keen eye for accuracy and thoroughness in every task.
  • Security-focused and committed to maintaining the highest standards when handling sensitive data.
  • Process-driven with a passion for identifying efficiencies and continuously improving workflows.
  • Manage inbound and outbound calls, voicemails, and email correspondence, ensuring clear and efficient communication with HR/Payroll contacts and internal teams to complete verification requests promptly.
  • Prioritize and manage a high volume of inbound verification requests, proactively following up on outstanding requests to ensure timely resolution and maintain workflow efficiency.
  • Use creative research and discovery methods to locate new HR/Payroll contacts when existing ones are unavailable, ensuring verification requests are processed without delays.
  • Identify potential fraudulent activity during verification processes and escalate suspicious cases for further investigation and resolution.
  • Escalate unclear or ambiguous information to leadership and apply creative problem-solving to resolve verification challenges.
  • Navigate and adjust workflows across multiple systems to handle tasks efficiently, ensuring smooth and high-performance operations.
  • Identify process bottlenecks and contribute to improvements that drive operational efficiency.

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationMultitaskingVerbal communicationData entryProcess improvement

Posted about 1 month ago
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