Account Manager

Posted about 5 hours agoViewed

View full description

💎 Seniority level: Manager, 4+ years

📍 Location: United Kingdom, Poland, Bulgaria, Spain, Portugal, US, Europe

🔍 Industry: SaaS

🏢 Company: Adverity👥 251-500💰 $120,000,000 Series D over 3 years agoBig Data SaaS Data Integration Analytics Marketing

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: Data AnalysisCommunication SkillsProblem SolvingAgile methodologiesRESTful APIsOrganizational skillsAccount ManagementClient relationship managementCross-functional collaborationRelationship managementSales experienceData visualizationCRMCustomer SuccessSaaSPowerPoint

Requirements:

4+ years of experience in a B2B SaaS environment managing a high-volume account portfolio.
Experience in Martech/Adtech is a strong plus.
A global mindset, thriving in an international environment and comfortable working across multiple time zones (focusing on US and Europe).
A resourceful and independent approach, while also being a team player who asks for help when needed.
Strong organisational skills, with the ability to prioritise, problem-solve, and drive results in a fast-paced environment.

Responsibilities:

Manage a diverse portfolio of ~120 SMB customers, ensuring smooth operations, retention, and account growth.
Monitor Gainsight to track risks and upsell opportunities, using data-driven decision-making and proactive check-ins.
Communicate primarily via email and Zoom, enabling customer self-sufficiency through automation and 1:Many strategies.
Collaborate with internal teams to resolve escalations, optimise account performance, and drive workflow automation.
Continuously refine processes to improve efficiency and scale account management operations.

Apply

Related Jobs

Apply

🔥 Technical Account Manager West

Posted about 3 hours ago

📍 United States, Canada, UK

🔍 Software Development

🏢 Company: Mark43👥 251-500💰 $39,999,992 Series E 10 months agoGovTech Information Services Law Enforcement Public Safety Software

🔧 Requirements

Experience as a former officer or dispatcher is strongly preferred.
Minimum of 5 years of experience in law enforcement, government sales, account management, or business development.
Former experience as a software trainer within a government space is a plus.
Experience working in the public safety realm.
Proven track record of success in managing government accounts.
Excellent communication and interpersonal skills.
Prior experience assisting clients with the post-sales processes by providing technical support.
The ability to communicate technical information to non-technical audiences.
The capacity to understand customers' needs and offer prompt solutions.
Strong written and verbal communication.
Excellent problem-solving and critical-thinking skills.
Initiative and motivated to solve problems.

💡 Responsibilities

Work on-site with government clients on the Mark43 CAD product.
Develop and maintain strong relationships with government clients, including police departments, law enforcement agencies, and emergency services.
Collaborate with cross-functional teams to ensure the successful implementation of government contracts.
Stay up to date with industry trends, regulations, and policies related to government procurement.
Create a strategic road map for the account management function.
Act as a customer advocate while working with the Customer Success team to identify, track, and drive resolution of customer pain areas.
Share business, product, and technical expertise to improve client relationships.
Coordinate with Engineering and Product leaders to learn about potential upsells and future development opportunities.
Create internal tracking and briefing procedures to ensure account needs are aligned.
Share client feedback with developers and stakeholders.
Acquire a thorough understanding of the Mark43 product roadmap in relation to the customer roadmap

Communication SkillsProblem SolvingCustomer serviceRESTful APIsAccount ManagementClient relationship managementSales experienceTechnical supportCustomer SuccessSaaS

Posted about 3 hours ago

Apply

🔥 Account Manager

Posted about 9 hours ago

📍 Europe

🧭 Full-Time

🔍 Air cargo

🏢 Company: cargo.one

🔧 Requirements

Adaptability
Proactivity
Commercial Acumen
Customer Focus
Organizational Skills
Entrepreneurial Mindset
Tech Proficiency
Communication Excellence
Analytical Thinking
Native or equivalent in English

💡 Responsibilities

Professionally onboard customers to ensure they make the most of their subscription and that you build a relationship with them from day one on the platform
Actively engage with customers to understand their workflows, enabling them to leverage the right features for productivity and growth.
Own the success and expansion of your SMB customer portfolio by exceeding growth quotas for Annual Recurring Revenue (ARR).
Collaborate with customers to uncover their needs, positioning relevant platform features and paid modules as solutions.
Build and execute tailored plans to educate customers about newly released paid features.
Manage the full sales cycle for upsell opportunities, ensuring timely communication, thorough demos, and seamless deal & contract renewal closures.
Organize and maintain a thorough understanding of your portfolio, identifying key accounts and top-tier, trustworthy customers by region.
Provide valuable feedback to our product team based on customer insights, helping shape the future of our offerings.

Data AnalysisSalesforceCommunication SkillsAnalytical SkillsCustomer serviceNegotiationOrganizational skillsAdaptabilityRelationship buildingAccount ManagementClient relationship managementSales experienceCRMData analyticsCustomer SuccessSaaS

Posted about 9 hours ago

Apply

🔥 IT Channel Sales Account Manager

Posted about 18 hours ago

📍 United Kingdom

🔍 IT or security sector

🏢 Company: careers

🔧 Requirements

5+ years experience in selling within the IT or security sector
Proven and quantifiable track record of overachievement
Experience selling to mid-market, large enterprise, and public sector
Adept at communicating with a largely technical audience as well as strong C-level/board-level communications and relationship skills
Good all-around knowledge of the security market
Working knowledge of Salesforce.com and CRM tools

💡 Responsibilities

Prospecting accounts for new business
Presenting and demonstrating Avigilon Alta software-defined security platform
Developing local and regional partnerships
Teaming with engineering resources
Providing partners with pricing and configurations
Forecasting and reporting activity accurately
Working closely with Sales Engineers
Forging high-level relationships within accounts
Establishing and working with partners in your territory
Keeping informed of the competitive landscape

SalesforceRESTful APIsAccount ManagementSales experienceCRM

Posted about 18 hours ago

Apply

🔥 Technical Account Manager (Remote Spain)

Posted 1 day ago

📍 Spain

🧭 Full-Time

🔍 SaaS

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Document Management Software

🔧 Requirements

Strong customer-facing skills
Hands-on technical background
Experience with other SaaS products
Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau

💡 Responsibilities

Be customers' main technical contact throughout their contract.
Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

Project ManagementPythonSQLJavascriptAPI testingProblem SolvingCustomer serviceAccount ManagementTechnical supportScriptingSaaS

Posted 1 day ago

Apply

🔥 Account Manager, UKI

Posted 2 days ago

📍 United Kingdom, Ireland

🧭 Employee

💸 63950.0 - 143900.0 USD per year

🔍 SaaS

🏢 Company: Remote👥 1001-5000💰 $300,000,000 Series C almost 3 years ago🫂 Last layoff over 2 years agoHuman Resources Services

🔧 Requirements

Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
Ability to create and execute sales motion and tactics to consistently grow revenue per account
Able to create, execute and adapt proactive client strategies to achieve goals
Confidently develop pipeline, forecast outcomes and provide accurate reporting data
Strong knowledge of sales processes
Ability to learn complex product solutions and eager to constantly develop new skills and competencies
Understanding of Remote’s services and its position in the industry
Experience in Account Management experience preferable, or related SaaS sales experience
Excellent verbal and written communication skills
Proven experience selling into the UKI market

💡 Responsibilities

Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business
Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle
Presentation to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions
Own the customer relationship and complete the cycle from sale to business completion
Remain in frequent contact with the customers and build strategic and partnership based customer relationships
Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs
Generates customer retention initiatives and participates in key strategic events to nurture customer relationships
Work with other cross-functional teams to ensure customer success

Communication SkillsAnalytical SkillsRESTful APIsWritten communicationProblem-solving skillsAccount ManagementClient relationship managementSales experienceCustomer SuccessEnglish communicationSaaS

Posted 2 days ago

Apply

🔥 Technical Account Manager (Remote Poland)

Posted 2 days ago

📍 Poland

🧭 Full-Time

🔍 SaaS

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Document Management Software

🔧 Requirements

Strong customer-facing skills.
Hands-on technical background.
Experience with other SaaS products, including API, integration, configuration, and customization.
Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau
Basic scripting in Python

💡 Responsibilities

Be customers' main technical contact throughout their contract.
Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

AWSProject ManagementPythonSQLGitJavascriptAPI testingCommunication SkillsProblem SolvingRESTful APIsAccount ManagementTechnical supportScriptingCustomer supportCustomer SuccessSaaS

Posted 2 days ago

Apply

🔥 Radiology Account Manager

Posted 3 days ago

📍 Poland

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Proven track of record in sales within Healthcare industry in Radiology area
Previous experience of working closely with radiologists and related business network in the geographical area of responsibilities
Minimum Bachelor's degree from an accredited university or college
Ability to communicate in Polish and English.
Strong interpersonal and leadership skills.
Ability to influence others.
Lead initiatives of moderate scope and impact.
Ability to coordinate several projects simultaneously.
Effective problem identification and solution skills.
Proven analytical and organizational ability.
Strong verbal and written communication skills
Active driver's license

💡 Responsibilities

Selling Radiology portfolio to existing accounts as well as addition of a new customers.
Developing in-depth knowledge of sales territory, product lines, markets, sales processes or customer groups.

Communication SkillsAccount ManagementClient relationship managementSales experienceCRM

Posted 3 days ago

Apply

🔥 Affiliate Account Manager with Spanish (remote)

Posted 3 days ago

📍 Spain, Portugal

🔍 Forex, Fintech

🏢 Company: Libertex Group👥 251-500 Financial Services Finance Trading Platform

🔧 Requirements

Degree in Marketing, Digital Media, Media Buying or any other related field is a plus
At least 1 - 2 years of experience in an Affiliate Manager role
Experience within the Forex or Fintech industry will be considered a plus
Excellent command of English and Spanish language is a must
Deep understanding of affiliate and partner marketing channels
Ability to work independently and meet tight deadlines
Ability to multitask and excellent attention to details
Strong interpersonal skills, curiosity, and positive attitude
Proficiency with Microsoft Office (Excel), knowledge of affiliate networks
Exceptional planning and project management skills
Outstanding verbal and written communication skills
Ability to travel when needed to conferences and/or team meetings in other locations

💡 Responsibilities

Recruit/look for new Affiliates/IBs and maintain existing relationships with current Affiliates/IBs
Maintain and monitor affiliate programs and activities
Communicate with clients to answer questions and resolve issues with their accounts
Search for Affiliate/Traffic networks and negotiate with them to cooperate with our affiliate program in accordance with our terms
Negotiate contracts with new affiliates or renew existing agreements with existing partners
Create proposals for new affiliate relationships based on estimated returns on investment (ROI)
Monitor affiliate websites for fraudulent activity or policy violations such as spamming or publishing confidential information
Review sales reports to determine which campaigns are producing results and which ones need to be improved or discontinued
Analyze demographic data and statistics to identify emerging markets and opportunities for new products or services
Coordinate with the creative team in order to prepare the conversion promo materials for Affiliates for specific GEO (landing pages, teasers, banners)
Write marketing briefs and work with our creative team to develop assets for campaigns
Initiate new campaign ideas and bonus offers for affiliates
Represent company at international events (exhibitions, meetups, seminars, etc.)

Project ManagementCommunication SkillsRESTful APIsNegotiationExcellent communication skillsAccount ManagementDigital MarketingEnglish communication

Posted 3 days ago

Apply

🔥 Key Account Manager

Posted 3 days ago

📍 Spain

🔍 Pharmaceutical

🔧 Requirements

Minimum of 10 years of experience in the pharmaceutical or life sciences industry, with at least 3 years focused on vaccines
Proven track record in fieldwork, spending up to 70% of your time with clients
Strong planning, analytical, and communication skills
Feeling comfortable with English (written and spoken) is essential
Ability to work independently and thrive in a team environment

💡 Responsibilities

Develop long-term relationships with key accounts and KOLs
Conduct strategic market analyses to identify new business opportunities
Work with the Southern European team to achieve the sales objectives
Deliver product information to healthcare professionals
Gather market intelligence and contribute to the development and appropriate client communication materials
Manage distribution logistics, participate in tenders, and coordinate product releases with relevant agencies
Provide input on the rolling forecast and marketing budget

Communication SkillsAnalytical SkillsRelationship buildingAccount ManagementNegotiation skillsReportingClient relationship managementCross-functional collaborationSales experienceMarket ResearchStrategic thinkingFinancial analysisEnglish communicationBudget management

Posted 3 days ago

Apply

🔥 Account Manager, UKI & France (Remote)

Posted 4 days ago

📍 United Kingdom, France

🧭 Full-Time

🔍 EdTech

🏢 Company: Learnlight👥 251-500💰 Private almost 2 years agoCorporate Training E-Learning Professional Services

🔧 Requirements

Advanced proficiency in both English and French
Previous sales or account management experience.
Experience in account planning and strategy development.
Demonstrated ability to meet sales targets and build customer relationships.
Proficiency in CRM software and sales tools.
Strong relationship management and interpersonal skills.

💡 Responsibilities

Achieve and exceed sales targets for communication skills programs, focusing on account development, upselling and cross-selling within existing client accounts.
Identify and prospect new subsidiaries or contracts within current client organizations to expand the reach of communication skills program
Develop and implement strategies for client renewal, including contract negotiations and addressing client concerns to ensure long-term loyalty.
Create detailed account plans, manage relationships with key decision-makers, and actively maintain up-to-date client segmentation.
Deliver persuasive sales presentations, conduct negotiations, and manage an accurate sales pipeline to forecast revenue and track opportunities.
Collaborate with the Client Success Manager and internal teams to ensure smooth transitions from sales to program implementation and foster a collaborative environment within the sales team.

Communication SkillsAccount ManagementNegotiation skillsClient relationship managementSales experienceCRMEnglish communication

Posted 4 days ago

Apply