Learnlight

👥 251-500💰 Private almost 2 years agoCorporate TrainingE-LearningProfessional Services💼 Private Company
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Learnlight is a global EdTech company delivering impactful language, intercultural, and communication skills training to over 1,500+ companies and 700,000+ learners worldwide. We're passionate about empowering trainers and leveraging award-winning technology to create transformative learning experiences. Our blended learning solutions, delivered virtually and in-person, are transforming how organizations develop global talent. We're a fast-growing company with a global reach, offering a remote-first work culture and a commitment to continuous professional development. Our tech stack includes Amazon Web Services, Google Cloud, Cloudflare CDN, and utilizes technologies like DNSSEC and HSTS for security. We embrace innovation and value the contributions of our talented team, creating a dynamic and collaborative environment for engineers and other professionals. Learnlight prides itself on a culture of enthusiasm, initiative, and commitment, with opportunities for growth and career advancement. We provide generous benefits including remote work options, paid time off, and professional development opportunities. Learnlight has received accolades for environmental consciousness and continues to expand its global presence. Backed by Beech Tree Private Equity and Synova Capital, we're poised for continued growth and innovation in the EdTech space, always prioritizing the delivery of exceptional learning experiences. With a diverse team spread across various locations, we provide a rich international and collaborative environment. Join us in our mission to bridge the gap between education and technology!

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📍 Spain, Serbia

🧭 Temporary

🔍 EdTech

  • Advanced level of English required; fluency in other languages is a bonus.
  • Bachelor’s degree in a related field preferred.
  • Strong interest in learning design focused on learning excellence.
  • Excellent written and verbal communication skills with attention to detail.
  • Familiarity with Learning Management Systems (LMS).
  • Experience in creating content for adult learners with knowledge of current learning science.

  • Assist in researching and implementing improvements to learning products, user experience, and feedback analysis.
  • Support the development and updating of course outlines and learning objectives.
  • Contribute to the design and development of learning materials and assessments.
  • Monitor the quality of learning content and ensure adherence to established methodologies.
  • Maintain project documentation and support senior colleagues in training and content delivery.

Content creationContent managementQuality Assurance

Posted 8 days ago
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📍 Serbia, South Africa

🧭 Full-Time

🔍 EdTech

  • Advanced proficiency in the English language.
  • Proficiency in any additional language is considered a bonus.
  • Exceptional communication skills to foster positive business relations.
  • Client-centric mindset with the ability to manage difficult conversations.
  • Demonstrate agility and autonomy with technology including Dynamics and Learnlight platform.
  • Working proficiency in Microsoft Office 365, particularly advanced Excel and PowerPoint skills.

  • Develop strong relationships with clients and serve as the primary contact throughout the program.
  • Lead implementation of programs, including client onboarding, product training, and webinars.
  • Track all key client data in systems and manage learner performance through key metrics in Dynamics.
  • Handle client escalations from the LSM team, addressing complaints with appropriate solutions within SLA timelines.
  • Ensure accurate client information and create platform contracts with agreed conditions.
  • Deliver reports and track KPIs such as attendance, completion, and satisfaction.
  • Collaborate with Finance for accurate and timely billing.
  • Monitor customer satisfaction at program closure and support Sales in contract renewals.
  • Identify opportunities for upselling or new product development.

Microsoft DynamicsReportingClient relationship managementData entryCustomer SuccessPowerPoint

Posted 9 days ago
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📍 Mexico

🧭 Full-Time

🔍 EdTech

  • Advanced proficiency in both Spanish and English languages.
  • Exceptional communication skills for fostering positive business relations.
  • Ability to adapt to different client profiles and manage difficult conversations.
  • Demonstrate agility with technology such as Dynamics and the Learnlight platform.
  • Proficient working knowledge in Microsoft Office 365 (Excel).

  • Develop strong relationships with clients, serving as the primary point of contact throughout the program.
  • Lead the implementation of programs including client onboarding, product training, and webinars.
  • Ensure all key client data is tracked in systems and manage learner performance through key metrics.
  • Handle complaints from clients in coordination with the Learner Success Management team within SLA timelines.
  • Update client information in systems and create contracts for program launch.
  • Deliver reports and track key performance indicators such as attendance and satisfaction.
  • Collaborate with Finance for accurate billing and ensure timely program renewals.

Communication SkillsCollaborationMicrosoft Office

Posted about 1 month ago
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📍 Spain, Serbia, Portugal

🧭 Full-Time

🔍 EdTech

  • Advanced proficiency in both German and English languages.
  • Exceptional ability to communicate (internally and externally) and foster positive business relations.
  • Client-centric with ability to manage difficult conversations.
  • Demonstrate agility and autonomy with technology (Dynamics, Learnlight platform).
  • Working proficiency in Microsoft Office 365.

  • Develop a strong relationship with clients, serving as the primary point of contact throughout the program.
  • Lead the implementation of programs, including client onboarding, product training, and webinars.
  • Track key client data in systems and manage learner performance through metrics in Dynamics.
  • Agree with clients on reporting needs, communication plans, objectives, and program requirements.
  • Handle client escalations from the Learner Success Management (LSM) team and resolve complaints within SLA timelines.
  • Update client information in systems and create platform contracts with agreed conditions for program launch.
  • Deliver reports and track KPIs such as attendance, completion, and satisfaction.
  • Collaborate with Finance for accurate billing.
  • Monitor customer satisfaction at program closure and support Sales in contract renewals.
  • Identify opportunities for upselling or new product development.

Communication SkillsCollaborationMicrosoft Office

Posted about 1 month ago
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