- Quality-check ocean freight contracts, rates and surcharges that our partners and AI populate, cross-checking every entry against the source rate sheets and tariffs.
- Work through a steady queue of contracts with care.
- Learn how ocean rates and surcharges work so you can spot when something looks wrong.
- Catch and correct errors before they reach our customers, keeping our data accurate and trustworthy.
- Communicate clearly with our vendor partners when something needs fixing, and close the loop so the same mistake doesn't recur.
- Spot recurring error patterns and help improve our QA checks, guides and documentation.
- Use AI tools to make the QA process faster and sharper.
- Maintain structured, high-quality master data across the ocean content set.