Account Manager, UKI

Posted 2 days agoViewed

📍 Location: United Kingdom, Ireland

💸 Salary: 63950.0 - 143900.0 USD per year

🔍 Industry: SaaS

🏢 Company: Remote👥 1001-5000💰 $300,000,000 Series C almost 3 years ago🫂 Last layoff over 2 years agoHuman Resources Services

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsRESTful APIsWritten communicationProblem-solving skillsAccount ManagementClient relationship managementSales experienceCustomer SuccessEnglish communicationSaaS

Requirements:

Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
Ability to create and execute sales motion and tactics to consistently grow revenue per account
Able to create, execute and adapt proactive client strategies to achieve goals
Confidently develop pipeline, forecast outcomes and provide accurate reporting data
Strong knowledge of sales processes
Ability to learn complex product solutions and eager to constantly develop new skills and competencies
Understanding of Remote’s services and its position in the industry
Experience in Account Management experience preferable, or related SaaS sales experience
Excellent verbal and written communication skills
Proven experience selling into the UKI market

Responsibilities:

Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business
Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle
Presentation to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions
Own the customer relationship and complete the cycle from sale to business completion
Remain in frequent contact with the customers and build strategic and partnership based customer relationships
Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs
Generates customer retention initiatives and participates in key strategic events to nurture customer relationships
Work with other cross-functional teams to ensure customer success

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Communication SkillsAccount ManagementNegotiation skillsClient relationship managementSales experienceCRMEnglish communication

Posted 4 days ago

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