Customer Success Specialist

Posted about 2 months agoViewed

📍 Location: Philippines

🔍 Industry: Fintech, Payments, SaaS

🏢 Company: Payfuture

🗣️ Languages: English

🪄 Skills: Project ManagementREST APICommunication SkillsProblem SolvingAgile methodologiesOrganizational skillsAccount ManagementTrainingClient relationship managementData entryCRMCustomer supportCustomer SuccessSaaS

Requirements:

Experience in customer success, onboarding, or account management
Strong organizational and project management skills
Excellent communication and problem-solving skills
Basic knowledge of CRM systems and BI tools is a plus

Responsibilities:

Manage client onboarding process
Facilitate onboarding calls
Conduct platform walkthroughs
Coordinate test transactions
Maintain client information in CRM

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