Payfuture

Payfuture is a Fintech Company, a payment gateway connector formed in 2019. We specialise in offering local payments in emerging market countries spanning the Indian subcontinent, Africa, Southeast Asia and LATAM. Payfuture lowers the barriers of entry and provides ease of market access for an eCommerce merchant’s future expansion. We are growing at a phenomenal speed and have offices in the UK, India, Malta, The Philippines and UAE.

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Jobs at this company:

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🔥 DevOps Engineer

Posted 1 day ago

📍 Dubai, Dubai, United Arab Emirates, India, Malta

🧭 Full-Time

🔍 Banking/Financial Systems

🔧 Requirements

Proven experience managing production-grade Kubernetes clusters, preferably on GKE
Hands-on expertise in CI/CD automation using GitLab pipelines and Helm
Solid understanding of infrastructure scaling, failover strategies, and cost optimization
Strong familiarity with GCP networking, security, and IAM
Proficient in scripting (Bash, Python, or Go) for automation tasks
Experience implementing centralized monitoring and logging pipelines
Prior experience working with banking or financial systems, with a clear understanding of regulatory, security, and compliance requirements

💡 Responsibilities

Manage and scale Kubernetes environments (Minikube to GKE) in production
Automate and optimize CI/CD pipelines using GitLab CI/CD and Helm
Implement and maintain infrastructure as code using Terraform and Helm
Set up robust monitoring, alerting, and logging using Prometheus, Grafana, ELK/EFK, and GCP Logging
Manage secrets and credentials with GCP Secret Manager and/or HashiCorp Vault
Enforce security best practices, including IAM configurations, firewall rules, vulnerability scanning (Trivy), TLS/mTLS setup
Design and implement backup and recovery strategies using Velero and GCP snapshots
Manage DNS, ingress, and certificate management (Cloud DNS, NGINX Ingress, cert-manager)
Ensure infrastructure and deployment processes meet regulatory and compliance standards for banking systems

Posted 1 day ago

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🔥 Quality Assurance Engineer

Posted 1 day ago

📍 United Arab Emirates, Malta, India

🔍 Banking/Financial Services

🔧 Requirements

5+ years of hands-on experience in automation testing, preferably in the banking or financial services domain.
Strong knowledge of Selenium, Cypress, Playwright, or similar automation tools.
Proficiency in scripting/programming in JAVA
Experience with REST API testing and tools like Postman, Rest Assured.
Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI) and version control systems like Git.
Knowledge of banking workflows, payment systems, or core banking platforms (e.g., Temenos, Finacle, Flexcube) is a strong plus.
Strong understanding of SDLC, STLC, and agile methodologies.

💡 Responsibilities

Design, develop, and maintain automated test scripts for web, mobile, and backend banking applications.
Collaborate with product owners, developers, and manual testers to understand requirements and define test automation strategy.
Execute automated test suites and analyze test results to ensure quality and timely delivery of software.
Integrate automated tests into CI/CD pipelines for continuous testing.
Identify, log, and track defects, working closely with development teams to resolve issues.
Ensure compliance with security and regulatory standards in all testing activities.
Participate in code reviews, test plan reviews, and contribute to best practices in QA processes.

Posted 1 day ago

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🔥 Operations Support Team Lead

Posted 27 days ago

📍 Philippines

🔍 E-commerce, digital payments

🔧 Requirements

3+ years of experience in merchant support, with at least 1 year in a team lead role
Proven track record of effective team management and performance improvement
Excellent communication and interpersonal skills
Highly organised, with strong analytical and problem-solving skills
Experience with support tools and platforms like ZenDesk, CRM software, and MS Office Suite
Willingness to work on shift schedules as needed

💡 Responsibilities

Leading and motivating the operations support team to achieve organizational goals
Managing the team’s performance, offering feedback, and conducting performance evaluations
Providing training and development opportunities for team members
Ensuring proper documentation of customer interactions and compliance with quality standards
Coordinating with other departments to resolve client issues effectively
Identifying process improvements and implementing changes as necessary
Monitoring team workload and ensuring timely resolution of client inquiries
Reporting on team and individual KPIs to senior management
Handling escalated client issues and complaints
Providing insights and feedback on product enhancements based on client interactions

Posted 27 days ago

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🔥 Operations Support Associate

Posted 27 days ago

📍 Metro Manila, Philippines

🔍 E-commerce

🔧 Requirements

Proven customer support experience or experience as a client service representative
At least 1 year of Customer Service Experience for English-speaking businesses/clients/customers, preferably in e-commerce or similar businesses
Excellent communication and analytical skills
Ability to multi-task, prioritise, and manage time effectively
Knowledgeable/proficient in using spreadsheets (preferred)
Strong e-commerce or PSP customer service background
Experience in using MS Office, G-Suite, Zendesk or similar tools
Outstanding written and verbal communication skills, email and chat etiquette
Proactive personality and self-motivated
Strong computer skills in eCommerce/PSP applications and the ability to learn new applications quickly
Team player, able to develop great relations with co-workers and stakeholders (externally & internally)

💡 Responsibilities

Responding promptly to client inquiries
Communicating with clients through various channels
Acknowledging and resolving client’s complaints
Documenting all client’s interactions, transactions, comments and complaints according to standard operating procedures
Escalating concerns through known escalation paths
Providing feedback on the efficiency of the client service process
Ensure client satisfaction and provide professional client support
Assist with merchant technical integration
Take an active part in the monitoring of day-to-day operations

Posted 27 days ago

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🔥 Customer Success Specialist

Posted about 2 months ago

📍 Philippines

🧭 Full-Time

🔍 Fintech, Payments, SaaS

🔧 Requirements

Experience in customer success, onboarding, or account management
Strong organizational and project management skills
Excellent communication and problem-solving skills
Basic knowledge of CRM systems and BI tools is a plus

💡 Responsibilities

Manage client onboarding process
Facilitate onboarding calls
Conduct platform walkthroughs
Coordinate test transactions
Maintain client information in CRM

Project ManagementREST APICommunication SkillsProblem SolvingAgile methodologiesOrganizational skillsAccount ManagementTrainingClient relationship managementData entryCRMCustomer supportCustomer SuccessSaaS

Posted about 2 months ago

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