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UX Researcher

Posted 7 days agoViewed

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💎 Seniority level: Middle, 3+ years

💸 Salary: 120000.0 - 140000.0 USD per year

🔍 Industry: Ed-tech, health-tech

⏳ Experience: 3+ years

Requirements:
  • 3+ years of experience conducting user research with a focus on usability testing, needs discovery, and evaluative research.
  • Experience in the ed-tech or health-tech space is a strong plus.
  • Demonstrated ability to synthesize data from diverse sources into compelling insights that drive product improvements.
  • Proven ability to plan and execute a variety of research methodologies, such as interviews, usability testing, and surveys.
  • Strong interpersonal skills to collaborate effectively with cross-functional teams and communicate findings to diverse audiences.
  • Knowledge of tools and frameworks for user research, including usability testing software and data analysis platforms.
  • A proactive, detail-oriented approach with the ability to manage multiple research projects simultaneously.
  • Empathy for users, a curious mindset, and a passion for improving the user experience.
Responsibilities:
  • Lead user research initiatives to uncover the needs, behaviors, and challenges of students, faculty, and other stakeholders across the educational journey.
  • Develop and execute research plans using methods such as user interviews, usability testing, surveys, and observational studies to gather insights.
  • Partner with product managers, designers, and other stakeholders to prioritize research efforts based on business objectives and user impact.
  • Translate research findings into clear, actionable recommendations that influence product and feature design decisions.
  • Conduct ongoing usability evaluations to ensure products remain intuitive and aligned with user needs.
  • Maintain an organized repository of research findings to ensure insights are accessible and reusable across teams.
  • Advocate for the user by fostering a culture of empathy and evidence-based decision-making within the organization.
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