Senior UX Researcher

Posted 4 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 150000.0 - 190000.0 USD per year

🔍 Industry: Sports Gaming

🏢 Company: Underdog Sports

⏳ Experience: 5+ years

🪄 Skills: Data AnalysisProduct ManagementUser Experience DesignCommunication SkillsCustomer serviceData visualizationResearch skillsA/B testing

Requirements:

5+ years of experience in end-to-end product research for mobile products
High frequency problem solver who is effective in situations with limited information, building a solution from concept and communicating it to stakeholders
Someone who thrives bringing structure and reason during moments of ambiguity in understanding.
Comfortable providing feedback and recommendations on product solutions
A proactive and highly motivated individual, constantly geared to ship the most ideal solution and experience for the end user and their goals
A player coach who can effectively upskill the wider product team to scale user research efforts

Responsibilities:

Lead strategic research initiatives to identify future optimizations and enhancements
Collect and analyze user behavior through customer conversations (both online and in person), surveys, ethnography, benchmark studies and online experiments (A/B testing)
Work closely with product and design partners to deeply understand issues related to our players’ experience, and advocate research findings into workable solutions
Validate new concepts with users and/or help evolve them in ways which provide maximum user value
Build empathy for our players across the company

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