Senior UX Researcher

Posted 8 days agoViewed

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💎 Seniority level: Senior, Proven experience

📍 Location: United States

💸 Salary: 132288.0 - 165360.0 USD per year

🏢 Company: Sinch👥 1001-5000💰 $48,845,918 Post-IPO Debt 6 months agoMessaging SaaS Telecommunications Mobile Software

🗣️ Languages: English

⏳ Experience: Proven experience

🪄 Skills: Data AnalysisUser Experience DesignProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsPresentation skillsResearchCross-functional collaborationMarket ResearchData visualization

Requirements:

Proven experience conducting UX research, with a strong track record of influencing product and business strategy.
Deep expertise in qualitative and quantitative research methods, including usability testing, in-depth interviews, surveys, and behavioral data analysis.
Outstanding storytelling and communication skills, with experience addressing senior leaders and cross-functional teams.
Ability to turn research findings into actionable insights, ensuring teams can easily apply takeaways to product decisions.
Strong understanding of product development, design thinking, and user-centered methodologies.

Responsibilities:

Evangelize research insights and drive organizational influence
Communicate research findings in engaging, actionable ways through workshops, storytelling, interactive share-outs, and executive briefings.
Collaborate with product colleagues to craft strategic roadmaps based on deep user insights and emerging behavioral trends.
Build and lead strategic UX research endeavors to discover user needs, struggles, and opportunities, applying qualitative and quantitative methods (including user interviews, diary studies, surveys, behavioral analytics).
Synthesize and frame research insights to help teams develop a clear, shared understanding of the user experience.
Translate sophisticated findings into actionable recommendations that guide product strategy and drive customer impact.
Facilitate cross-team workshops and working sessions to ensure research findings translate into tangible product improvements.
Provide mentorship and training to help product managers and designers develop user-centered approaches and research proficiency.
Influence senior leadership by delivering data-driven insights in a way that is both compelling and persuasive.

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