Senior UX Researcher

Posted 1 day agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: United States, Canada

💸 Salary: 160000.0 - 190000.0 USD per year

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Data AnalysisFigmaUI DesignUser Experience DesignProduct designPrototyping

5+ years of industry experience with user experience design and research
Deep understanding of software development practices with exceptional ability to communicate technical complexities and developer experience nuances to engineers and stakeholders
Advanced knowledge of the product design process with expertise in strategically integrating user research for maximum impact
Proven track record of delivering concise, compelling presentations that influence executive-level decisions and business strategies
Superior aesthetic sensibility across color theory, layout principles, typography, and other visual elements
Coding proficiency in Python and React
Experience delivering production-ready UI design mocks

Collaborate with teams to translate customer needs into design solutions.
Produce wireframes and high-fidelity prototypes for experimental product features
Build interactive mockups using our internal design system for engineering handoff
Convert user feedback and analytics data into actionable insights
Lead research initiatives to identify pain points in the customer journey within our Console product and improve usability.
Design and optimize user flows for our cloud platform.
Contribute to the evolution of our experimental features outside the main product
Establish new UX patterns and paradigms for bleeding-edge technology applications

Posted about 1 month ago

📍 United States of America

🧭 Full-Time

💸 145500.0 - 232500.0 USD per year

🔍 Real estate

🔧 Requirements

5+ years executing UX research or similar role conducting primary research in an applied setting.
Expertise designing and executing evaluative research studies to assess digital experiences.
Experience moderating remote/virtual research with research participants (e.g., interviews, usability testing).
Expertise in survey design.
Expertise in descriptive and inferential statistics.
Expertise with data analysis using R or Python and familiarity with SQL.
Proven track record thriving in a fast-paced, collaborative environment exploring ambiguous opportunity areas.
Adept prioritizing research activities to deliver practical insights and direction quickly.
Programmatic thinker able to stand-up and execute multi-phased efforts and research programs.
Interest in exploring new experimental methodologies and tools.
Hands-on experience experimenting with AI tools in research workflow and curiosity about AI industry trends and AI consumer experiences.
Strong product sense.

💡 Responsibilities

Apply appropriate qualitative and quantitative research methods to evaluate customer experiences and identify opportunities to improve Zillow’s customer experiences.
Lead research activities like user interviews, long-form surveys, site-intercept surveys, diary studies, co-design sessions, concept evaluation, and usability testing.
Synthesize and frame customer needs to guide product strategy and innovation.
Lead multiple projects independently, prioritize research efforts based on business objectives, and drive a research roadmap for a multi-disciplinary team within our AI organization.
Uphold responsible AI development practices to ensure ethical, transparent, and fair usage of AI technologies.
Present research insights and regularly engage with designers, design technologists, product managers, data scientists, applied scientists, engineers, and other researchers.
Travel to in-person collaboration sessions and team-building events ~6-8 weeks per year.

PythonSQLArtificial IntelligenceData AnalysisUser Experience DesignResearch

Posted about 1 month ago