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Senior UX Researcher

Posted 4 months agoViewed

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💎 Seniority level: Senior, 8+ years

📍 Location: Canada, Kenya, Malaysia, United States, Netherlands

🔍 Industry: Supply Chain Sustainability

🗣️ Languages: English

⏳ Experience: 8+ years

🪄 Skills: LeadershipProduct DevelopmentStrategyProduct designAnalytical SkillsCollaborationMentoring

Requirements:
  • 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.
  • Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.
  • Strong portfolio demonstrating expertise in user research methodologies and practices.
  • Experience with research tools such as Dovetail, UXtweak, and Pendo.
  • Excellent leadership, communication, and collaboration skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Experience in mentoring and guiding research teams.
  • Deep understanding of accessibility, usability, and inclusive design practices.
Responsibilities:
  • Define research objectives and develop comprehensive research plans.
  • Employ various UX research methodologies, including in-depth interviews, usability testing, field studies, and surveys.
  • Analyze and synthesize findings into actionable insights.
  • Create and present compelling research deliverables.
  • Mentor non-researchers to enhance their research skills.
  • Collaborate with product managers, designers, and engineers.
  • Establish strong cross-functional relationships and advocate for user-centered design across the company.
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