Senior UX Researcher

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Requirements:

• 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.
• Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.
• Strong portfolio demonstrating expertise in user research methodologies and practices.
• Experience with research tools such as Dovetail, UXtweak, and Pendo.
• Excellent leadership, communication, and collaboration skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience in mentoring and guiding research teams.
• Deep understanding of accessibility, usability, and inclusive design practices.

Responsibilities:

• Define research objectives and develop comprehensive research plans.
• Employ various UX research methodologies, including in-depth interviews, usability testing, field studies, and surveys.
• Analyze and synthesize findings into actionable insights.
• Create and present compelling research deliverables.
• Mentor non-researchers to enhance their research skills.
• Collaborate with product managers, designers, and engineers.
• Establish strong cross-functional relationships and advocate for user-centered design across the company.