Apply

Senior UX Researcher

Posted 4 months agoViewed

View full description

💎 Seniority level: Senior, 8+ years

📍 Location: Canada, Kenya, Malaysia, United States, Netherlands

🔍 Industry: Supply Chain Sustainability

🗣️ Languages: English

⏳ Experience: 8+ years

🪄 Skills: LeadershipProduct DevelopmentStrategyProduct designAnalytical SkillsCollaborationMentoring

Requirements:
  • 8+ years of experience in UX research with a proven track record in digital products, preferably in a B2B software environment.
  • Bachelor’s or Master’s in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or related field, or 9+ years of industry experience in software product design for enterprise B2B businesses.
  • Strong portfolio demonstrating expertise in user research methodologies and practices.
  • Experience with research tools such as Dovetail, UXtweak, and Pendo.
  • Excellent leadership, communication, and collaboration skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Experience in mentoring and guiding research teams.
  • Deep understanding of accessibility, usability, and inclusive design practices.
Responsibilities:
  • Define research objectives and develop comprehensive research plans.
  • Employ various UX research methodologies, including in-depth interviews, usability testing, field studies, and surveys.
  • Analyze and synthesize findings into actionable insights.
  • Create and present compelling research deliverables.
  • Mentor non-researchers to enhance their research skills.
  • Collaborate with product managers, designers, and engineers.
  • Establish strong cross-functional relationships and advocate for user-centered design across the company.
Apply

Related Jobs

Apply
🔥 Senior UX Researcher
Posted 8 days ago

📍 U.S. & Canada

🧭 Full-Time

💸 160000.0 - 190000.0 USD per year

🔍 Software Development

🏢 Company: Gretel👥 51-100💰 $52,199,996 Series B over 3 years agoArtificial Intelligence (AI)Data Collection and LabelingMachine LearningPrivacyGenerative AIInformation TechnologySoftware

  • 5+ years of industry experience with user experience design and research
  • Deep understanding of software development practices with exceptional ability to communicate technical complexities and developer experience nuances to engineers and stakeholders
  • Advanced knowledge of the product design process with expertise in strategically integrating user research for maximum impact
  • Proven track record of delivering concise, compelling presentations that influence executive-level decisions and business strategies
  • Superior aesthetic sensibility across color theory, layout principles, typography, and other visual elements
  • Collaborate with Product, Engineering, Applied Science, and Machine Learning teams to translate customer needs into novel design solutions.
  • Produce wireframes and high-fidelity prototypes for experimental product features
  • Build interactive mockups using our internal design system for engineering handoff
  • Convert user feedback and analytics data into actionable insights
  • Lead research initiatives to identify pain points in the customer journey within our Console product and improve usability.
  • Design and optimize user flows for our cloud platform.
  • Contribute to the evolution of our experimental features outside the main product
  • Establish new UX patterns and paradigms for bleeding-edge technology applications

Data AnalysisFigmaUI DesignUser Experience DesignProduct designPrototyping

Posted 8 days ago
Apply
Apply
🔥 Senior UX Researcher
Posted 8 days ago

📍 United States

💸 132288.0 - 165360.0 USD per year

🏢 Company: Sinch👥 1001-5000💰 $48,845,918 Post-IPO Debt 6 months agoMessagingSaaSTelecommunicationsMobileSoftware

  • Proven experience conducting UX research, with a strong track record of influencing product and business strategy.
  • Deep expertise in qualitative and quantitative research methods, including usability testing, in-depth interviews, surveys, and behavioral data analysis.
  • Outstanding storytelling and communication skills, with experience addressing senior leaders and cross-functional teams.
  • Ability to turn research findings into actionable insights, ensuring teams can easily apply takeaways to product decisions.
  • Strong understanding of product development, design thinking, and user-centered methodologies.
  • Evangelize research insights and drive organizational influence
  • Communicate research findings in engaging, actionable ways through workshops, storytelling, interactive share-outs, and executive briefings.
  • Collaborate with product colleagues to craft strategic roadmaps based on deep user insights and emerging behavioral trends.
  • Build and lead strategic UX research endeavors to discover user needs, struggles, and opportunities, applying qualitative and quantitative methods (including user interviews, diary studies, surveys, behavioral analytics).
  • Synthesize and frame research insights to help teams develop a clear, shared understanding of the user experience.
  • Translate sophisticated findings into actionable recommendations that guide product strategy and drive customer impact.
  • Facilitate cross-team workshops and working sessions to ensure research findings translate into tangible product improvements.
  • Provide mentorship and training to help product managers and designers develop user-centered approaches and research proficiency.
  • Influence senior leadership by delivering data-driven insights in a way that is both compelling and persuasive.

Data AnalysisUser Experience DesignProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsPresentation skillsResearchCross-functional collaborationMarket ResearchData visualization

Posted 8 days ago
Apply