Senior UX Researcher (Remote)

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Requirements:

• Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
• 3 to 5 years of direct experience or equivalent combination of education and experience in market, product, customer, user experience, or academic research.
• Experience working embedded within product teams. Partnering and mentoring stakeholders, designers, PM, and engineers.
• Demonstrable research skills with a portfolio that showcases a breadth of approaches and methodologies (portfolio required).
• Strong experience defining, planning and executing research studies including outlining objectives, goals, and timelines.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Excellent written and oral communication abilities.
• Experience working with and presenting research results to senior stakeholders.
• Ability to work independently with limited supervision on research projects, including problem solving and critical thinking.
• Experience in researching applications for complex business environments and processes, particularly in the enterprise or data-intensive domain.

Responsibilities:

• Work with key stakeholders including designers, researchers, product managers and engineers to identify and develop research objectives, goals, timelines and execution plans in a fast-paced, rapidly changing environment.
• Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in AuditBoard's growth strategy.
• Collect and analyze user behavior through various research methodologies such as ethnographic research, behavioral research, focus groups, diary studies, user interviews, surveys, usability testing, journey mapping, benchmark studies, A/B testing etc. to aid in the formulation of insights that influence our product strategy/roadmap and improve our user experience across multiple products.
• Influence, coordinate, and partner closely with product design and product management to democratize and drive continuous product discovery and user research processes.
• Advocate research findings to diverse audiences through good-quality reports and presentations.