Senior Account Manager

Posted 4 months agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 75000.0 - 85000.0 USD per year

🔍 Industry: Digital marketing

🏢 Company: iPullRank👥 11-50 Advertising Consulting Brand Marketing

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementSalesforceSEOBudgetingDigital MarketingCRM

Requirements:

Proven experience in Account Management and/or Sales with a track record of enhancing client relationships.
Minimum of 5+ years of managing multiple client accounts successfully.
Dynamic personality to engage and influence various audiences.
Excellent written and verbal communication skills and solid presentation abilities.
Active listening skills to uncover and respond to client issues.
Demonstrated capability in account planning, project planning, and budgeting.
Strong organizational and project management capability using tools like ClickUp and Teamwork.
Proficient in Excel/Sheets skills including pivot tables and VLOOKUP.
Proficiency with CRMs like Hubspot or Salesforce.
Experience and understanding of digital marketing channels like SEO, content marketing, Paid, and Social.
Flexibility to travel to clients on-site as needed.
Ability to work well independently and in a team environment.

Responsibilities:

Build relationships and meaningful engagements with clients based on creative problem-solving and exceptional service.
Determine and pursue opportunities for account growth.
Manage client communications, conflict resolution, and compliance with client deliverables.
Lead internal team to successfully execute all client deliverables.
Review all client deliverables to ensure quality standards and client expectations are met.
Ensure client retention.
Work closely with the project team to maintain a continuous knowledge of project status and proactively identify potential issues and opportunities.
Adhere to established processes and workflows related to onboarding, project planning, contract execution, and offboarding.
Lead client onboarding and develop project plans.
Develop innovative solutions to help clients drive results.
Develop proposals for clients by securing internal business approvals and research.
Contribute to new business through inbound marketing efforts.
Represent the company at industry conferences and networking events.

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