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Senior Account Manager

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 75000.0 - 85000.0 USD per year

🔍 Industry: Digital marketing

🏢 Company: iPullRank👥 11-50AdvertisingConsultingBrand Marketing

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementSalesforceSEOBudgetingDigital MarketingCRM

Requirements:
  • Proven experience in Account Management and/or Sales with a track record of enhancing client relationships.
  • Minimum of 5+ years of managing multiple client accounts successfully.
  • Dynamic personality to engage and influence various audiences.
  • Excellent written and verbal communication skills and solid presentation abilities.
  • Active listening skills to uncover and respond to client issues.
  • Demonstrated capability in account planning, project planning, and budgeting.
  • Strong organizational and project management capability using tools like ClickUp and Teamwork.
  • Proficient in Excel/Sheets skills including pivot tables and VLOOKUP.
  • Proficiency with CRMs like Hubspot or Salesforce.
  • Experience and understanding of digital marketing channels like SEO, content marketing, Paid, and Social.
  • Flexibility to travel to clients on-site as needed.
  • Ability to work well independently and in a team environment.
Responsibilities:
  • Build relationships and meaningful engagements with clients based on creative problem-solving and exceptional service.
  • Determine and pursue opportunities for account growth.
  • Manage client communications, conflict resolution, and compliance with client deliverables.
  • Lead internal team to successfully execute all client deliverables.
  • Review all client deliverables to ensure quality standards and client expectations are met.
  • Ensure client retention.
  • Work closely with the project team to maintain a continuous knowledge of project status and proactively identify potential issues and opportunities.
  • Adhere to established processes and workflows related to onboarding, project planning, contract execution, and offboarding.
  • Lead client onboarding and develop project plans.
  • Develop innovative solutions to help clients drive results.
  • Develop proposals for clients by securing internal business approvals and research.
  • Contribute to new business through inbound marketing efforts.
  • Represent the company at industry conferences and networking events.
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