Senior Account Manager

Posted 10 days agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 210000.0 - 250000.0 USD per year

🔍 Industry: SaaS

🏢 Company: Evolv AI👥 11-50💰 $13,300,000 Convertible Note over 1 year agoArtificial Intelligence (AI)SaaS Information Technology

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: SQLData AnalysisMachine LearningJiraCustomer serviceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceData visualizationDigital MarketingCRMCustomer SuccessSaaSPowerPointA/B testing

Requirements:

5+ years of client-facing experience in a SaaS or conversion rate optimization (CRO) agency environment.
Strong consultative and relationship management skills, with the ability to engage senior-level stakeholders and drive strategic conversations.
Data-driven mindset with demonstrated expertise in interpreting analytics and utilizing statistical best practices (e.g., A/B testing, multivariate testing).
Solid understanding of the digital marketing ecosystem, including paid media, SEO, social, and customer acquisition strategies.
Familiarity with CRM tools such as Hubspot and a strong aptitude for leveraging technology to drive results.
Exceptional presentation, communication, and negotiation skills.
Ability to manage multiple projects and adapt to changing customer needs with a “can-do” attitude.

Responsibilities:

Drive strategic discovery and relationship-building efforts to create new expansion opportunities within assigned enterprise accounts.
Engage with key stakeholders, including senior-level executives, to develop meaningful partnerships beyond the initial scope of work.
Collaborate with the platform development team to identify and prioritize features that drive additional value and support upselling opportunities.
Own the renewal pipeline and provide accurate and timely forecasts to ensure revenue retention and growth.
Identify opportunities for upselling education, expert services, and additional SaaS solutions.
Actively prospect within the assigned client base to generate new sales opportunities and work with cross-functional teams to close deals.
Manage onboarding, training, and regular communications, including QBRs and other scheduled client meetings.
Maintain regular contact with clients to monitor account health and align on strategic objectives.
Handle ticket creation through tools like JIRA and Zendesk.
Develop and deliver compelling ROI presentations and case studies to demonstrate the value of Evolv AI solutions.
Conduct platform demos and maintain expert-level knowledge of the Evolv AI product and its integration points.
Act as a trusted advisor, proactively providing industry-specific insights and recommendations tailored to each customer’s business goals.

Apply

Related Jobs

Apply

🔥 Senior Account Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: LINQ

🔧 Requirements

4+ years of experience in account management, customer success, or sales
Experience in SaaS or technology-driven environments
Strong problem-solving skills
Exceptional communication skills
Technical proficiency with CRM tools and business software

💡 Responsibilities

Develop and maintain expertise in LINQ’s products
Serve as primary point of contact for assigned customers
Own the renewal process and identify upsell opportunities
Partner with implementation and support teams
Mitigate risks within assigned accounts
Represent LINQ at industry events
Provide customer insights to the Product Management team
Document customer interactions within CRM
Champion a customer-centric culture
Mentor junior team members

Communication SkillsProblem SolvingAccount ManagementSales experienceTechnical supportCRMCustomer Success

Posted 1 day ago

Apply

🔥 Senior Account Manager - USA

Posted 1 day ago

📍 California, Colorado, Florida, Georgia, Idaho, Illinois, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Vermont, Virginia, Washington

🧭 Full-Time

💸 120000.0 - 155000.0 USD per year

🔍 SaaS

🏢 Company: Veriff👥 501-1000💰 $100,000,000 Series C about 3 years ago🫂 Last layoff over 1 year agoArtificial Intelligence (AI)Fraud Detection Information Technology Cyber Security Identity Management

🔧 Requirements

8+ years experience as an Account Manager within the SaaS industry
Proven track record of meeting or exceeding quotas
Experience in data-driven performance assessments
Fluency in English; additional languages are a plus
Previous CSM/AM experience within the IDV/IDVaaS industry

💡 Responsibilities

Develop and maintain trust with customers
Ensure growth and product utilization
Identify opportunities for cross-selling and up-selling
Communicate effectively between customers and internal teams
Resolve customer issues and maintain trust

Data AnalysisCommunication SkillsAnalytical SkillsAccount ManagementFluency in EnglishCross-functional collaborationRelationship managementStakeholder managementCustomer SuccessSaaS

Posted 1 day ago

Apply

🔥 Senior Account Manager (Strategic - Insurance Vertical)

Posted 9 days ago

📍 United States, Canada

🧭 Full-Time

💸 100000.0 - 120000.0 USD per year

🔍 Insurance

🏢 Company: ZoomInfo Technologies LLC

🔧 Requirements

4+ years of experience in large Enterprise sales
Experience selling to Line of Business buyers and C-level executives
Work history within Insurance institutions is highly desirable
Knowledge of the business intelligence market
Working knowledge of CRM or Salesforce.com

💡 Responsibilities

Build value and ROI demonstration for clients
Identify new business opportunities within existing clients
Schedule and deliver online product demos
Generate forecasts and pipelines using Salesforce
Prepare for and attend client meetings

Business IntelligenceData AnalysisSalesforceAccount ManagementClient relationship managementSales experience

Posted 9 days ago

Apply

🔥 Senior Account Manager, Publisher Operations

Posted 9 days ago

📍 United States

🧭 Full-Time

🔍 Digital Advertising

🏢 Company: ID5👥 11-50💰 $20,000,000 Series B 11 months agoInternet Advertising Marketing Information Technology

🔧 Requirements

3-5 years of experience managing relationships with premium publishers
Demonstrable track record in account management or business development
Strong relationships and presentation skills
Quantitative mind with interest in digital advertising technologies
Ability to simplify complicated technical topics

💡 Responsibilities

Reach out to strategic US publishers to explain ID5's value proposition
Onboard publishers to ID5 identity services
Coordinate with internal resources for integration-related questions
Monitor account health and lead quarterly check-in calls
Apply a strategic approach to account growth
Manage go-to-market and promotional opportunities

Data AnalysisAccount ManagementTroubleshootingTechnical supportCustomer Success

Posted 9 days ago

Apply

🔥 Senior Account Manager, Management Liability (Remote)

Posted 9 days ago

📍 United States, Canada

🧭 Full-Time

💸 86250.0 - 143750.0 USD per year

🔍 Insurance Brokerage

🏢 Company: Woodruff Sawyer👥 501-1000 Insurance

🔧 Requirements

7+ years of related insurance brokerage experience
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Broker's license required to be obtained during onboarding

💡 Responsibilities

Develop and cultivate long-term relationships with clients
Analyze carrier quotes and negotiate terms
Field client questions and manage administrative tasks

Communication SkillsNegotiationAccount ManagementClient relationship management

Posted 9 days ago

Apply

🔥 Senior Account Manager

Posted 12 days ago

📍 United States, Canada

🧭 Full-Time

💸 120000.0 - 140000.0 USD per year

🔍 Digital Marketing

🏢 Company: Wheelhouse DMG

🔧 Requirements

Minimum 5+ years experience in account management within a digital agency
Proven track record with large healthcare clients
Exceptional strategic thinking and analytical skills

💡 Responsibilities

Lead and own the overall vision for at least 1 large client relationship
Serve as the primary liaison for the client
Proactively monitor and analyze campaign performance

Project ManagementBusiness IntelligenceData AnalysisGoogle AnalyticsSEOAccount ManagementClient relationship managementCross-functional collaborationDigital Marketing

Posted 12 days ago

Apply

🔥 Senior Account Manager, Hospitality (East Coast Based)

Posted 21 days ago

📍 Connecticut, Englewood Cliffs, NJ, Massachusetts, New York

🧭 Full-Time

💸 120000.0 - 150000.0 USD per year

🔍 Hospitality

🏢 Company: LG Electronics

🔧 Requirements

Bachelor’s Degree is required, MBA is desired
Minimum 10 years of sales experience (or equivalent experience) with a proven track record of results is required
Prior experience in the Display & Signage industry preferred but not required.
Experience cultivating relationships and selling products or services to large national hotels
Strong relationship builder
Outstanding communications skills
Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L.

💡 Responsibilities

Responsible for LG Hospitality Display group’s largest revenue generating accounts
Responsible for negotiating and maintaining lucrative National contracts with Large National Hotel Chains that results in increased market share and sales growth for LG
Work with accounts to establish LG as brand standard.
Find new business Opportunities and National Accounts that LG does not currently serve
Responsible for creating and implementing value add strategies within these National Accounts
Align with Accounts I/T and guestroom entertainment to Understand and deliver Voice of Customer to LG internal departments in effort to develop new products and solutions that exceed customer expectations.
Introduce clients and prospects to other non-display products such as EV Chargers, Robotics, Air Conditioning, Air Purification and appliances.
Support marketing with lead generation tactics at trade events
Proficiency with Salesforce to effectively manage existing accounts and opportunities but also use it to reach on-going prospects
Leverage value added resellers, distributors, dealers to ensure maximum sales opportunity engagement with national account franchisee base
Active participant within service and support committee to enhance internal communication process and escalation plan to better support emergent client needs
Sets the key account business plans including client based trips to HQ to stimulate business discussions on a more meaningful product roadmap and to strengthen the partnership
Analyze sales plan, promotions, and inventory to determine success and communicate internally with LG Team corrective measures as needed.
Participate in C-Executive Networking Events, various conferences and industry shows/events to expand business partnerships for LG including acting as a spokesperson for public relations

SalesforceNegotiationAccount ManagementRelationship managementSales experienceMarket ResearchLead GenerationCRM

Posted 21 days ago

Apply

🔥 Navy Senior Account Manager

Posted 23 days ago

📍 United States

🧭 Full-Time

💸 110000.0 - 144000.0 USD per year

🔍 Marine Technology

🏢 Company: Sofar Ocean👥 101-250💰 $18,250,002 3 months agoInformation Services Sensor Big Data Information Technology

🔧 Requirements

5+ years of experience working with the U.S. Navy or U.S. DoD
Strong understanding of the U.S. DoD market
Excellent communication, negotiation, and interpersonal skills

💡 Responsibilities

Develop and execute a strategic sales plan
Build and maintain relationships with Navy and DoD users
Lead the end-to-end sales process

NegotiationAccount ManagementRelationship managementSales experience

Posted 23 days ago

Apply

🔥 Senior Account Manager, West Coast

Posted 26 days ago

📍 United States

💸 110400.0 - 138000.0 USD per year

🔍 Technology for Education

🏢 Company: Panorama Education👥 251-500💰 $60,000,000 Series C over 3 years agoEducation Big Data SaaS Analytics

🔧 Requirements

At least 3-5 years of experience managing strategic accounts with a strong focus on retention and expansion.
Ability to own a portfolio and demonstrate accountability for client success.
Strong analytical skills to interpret data and drive decision-making.
Exceptional communication and influence skills to engage executive stakeholders.
Flexibility and adaptability to changing role expectations and priorities.
Willingness to travel 30-40% for client meetings and strategic reviews.

💡 Responsibilities

Lead renewals for the assigned portfolio while understanding budget cycles and funding sources.
Identify upsell opportunities and build strategic relationships within existing accounts.
Conduct executive business reviews and in-person meetings to reinforce Panorama’s value.
Develop comprehensive account plans using KPIs to track client engagement.
Collaborate with Sales, Customer Experience, and Product teams to ensure client satisfaction.
Utilize metrics for decision-making and prioritize account activities.
Maintain proactive communication and document client interactions.

Data AnalysisStrategic ManagementCommunication SkillsAccount ManagementRelationship management

Posted 26 days ago

Apply

🔥 Senior Account Manager

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 91300.0 - 164400.0 USD per year

🔍 Event and ticketing industry

🏢 Company: Eventbrite, Inc.

🔧 Requirements

4-5 years experience in a Sales or Customer Success/Account Management role focused on revenue growth.
Demonstrated experience managing customer renewals and upsells with a SaaS product.
Proven ability to manage a large book of business.
Strong organization skills with capabilities in managing multiple tasks and deadlines.
Excellent communication skills, attention to detail, and problem-solving attitude.
Experience using CRM software (Salesforce) and Microsoft Office Suite.

💡 Responsibilities

Build and maintain valued relationships with customers to drive business growth and retention.
Accurately forecast revenue on a quarterly and yearly basis.
Articulate and position the value Eventbrite drives for customers via measurement, reporting, and check-ins.
Manage all renewal, contract negotiation, and commercial activities for customers.
Identify growth opportunities and structure contract agreements for long-term value.
Identify upsell opportunities and deliver leads to the acquisition team.
Deliver feedback to leadership and participate in process improvements.

Data AnalysisSalesforceAccount ManagementCRMCustomer SuccessSaaS

Posted about 1 month ago

Apply