Apply📍 California, Florida, Georgia, Idaho, Illinois, Massachusetts, Colorado, New Jersey, New York, Oregon, Pennsylvania, Texas, Vermont, Virginia, Washington
🧭 Full-Time
💸 221750 - 282000 USD per year
🔍 SaaS (Software as a Service)
- 7+ years of account management or sales experience in the SaaS space.
- 5+ years of experience managing teams, including 2 years managing managers.
- Experience managing a team carrying $50MM ARR.
- Demonstrable experience in account retention and expansion.
- Strong analytical and problem-solving skills.
- Ability to multi-task across multiple projects.
- Track record of exceeding revenue quotas.
- Thorough working knowledge of sales tools including Salesforce.com.
- Provide strategic leadership to an international team of Account Managers.
- Advocate for the customer voice at the leadership level.
- Guide teams to understand and anticipate client business objectives.
- Oversee communication processes with customers.
- Lead negotiations for contract renewals and expansions.
- Ensure successful account activation and monitor engagement.
- Develop and implement account strategies.
- Establish frameworks for client feedback and operational processes.
- Collaborate with senior leaders in Marketing and Product.
- Build client relationships through innovative solutions.
- Own overall customer pipeline and renewals strategy.
- Represent Account Management in communications with C-level executives.
- Drive continuous improvement in Customer Success.
LeadershipSalesforceTableauStrategyProblem SolvingCoaching
Posted 2024-11-22
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