Senior Account Manager - USA

Posted 1 day agoViewed

💎 Seniority level: Senior, 8+ years

📍 Location: California, Colorado, Florida, Georgia, Idaho, Illinois, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Vermont, Virginia, Washington

💸 Salary: 120000.0 - 155000.0 USD per year

🔍 Industry: SaaS

🏢 Company: Veriff👥 501-1000💰 $100,000,000 Series C about 3 years ago🫂 Last layoff over 1 year agoArtificial Intelligence (AI)Fraud Detection Information Technology Cyber Security Identity Management

🗣️ Languages: English

⏳ Experience: 8+ years

🪄 Skills: Data AnalysisCommunication SkillsAnalytical SkillsAccount ManagementFluency in EnglishCross-functional collaborationRelationship managementStakeholder managementCustomer SuccessSaaS

Requirements:

8+ years experience as an Account Manager within the SaaS industry
Proven track record of meeting or exceeding quotas
Experience in data-driven performance assessments
Fluency in English; additional languages are a plus
Previous CSM/AM experience within the IDV/IDVaaS industry

Responsibilities:

Develop and maintain trust with customers
Ensure growth and product utilization
Identify opportunities for cross-selling and up-selling
Communicate effectively between customers and internal teams
Resolve customer issues and maintain trust

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