- Own the payments product, including the Worldpay for Platforms payfac-as-a-service integration and all district-facing payment functionality in LINQ Connect.
- Be LINQ’s K–12 payments product expert, building deep knowledge of how districts receive, reconcile, and manage payments and translating it into decisions that reduce complexity and operational burden.
- Assess product capabilities, backlog health, and district needs to set clear priorities, balancing near-term improvements with longer-term platform investments.
- Act as the voice of the district through regular customer engagement to understand K–12 payment workflows, constraints, and outcomes.
- Partner with payment operations to surface pain points and ensure product decisions enable efficient, scalable workflows; partner with training and enablement to drive internal readiness and district-facing support materials for adoption of new features.
- Track the payments landscape and competitive environment to inform product decisions.
- Partner with engineering, QA, design, support, implementation, and payment operations to ensure successful delivery.
- Communicate priorities, decisions, risks, and progress to stakeholders clearly and consistently.
Product ManagementSaaS