LINQ

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👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

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🔥 Software Engineer

Posted about 3 hours ago

📍 Wilmington, Irvine, Austin

🔍 K12 education administration

🔧 Requirements

At least 3-5 years of professional experience in Software Development.
3+ years’ experience with .NET engineering using C#.
3+ years using front-end platforms (AngularJS/Angular).
3+ years’ experience with AWS cloud environment.
Bachelor’s degree in computer science or equivalent working experience.
Extensive experience designing and creating APIs.
Well versed in JavaScript and Typescript.
Experience with DynamoDB or another serverless, NoSQL database.
Strong belief in best practices and software design patterns.
Ability to analyze complex problems and develop effective solutions.
Skills in reviewing and providing feedback on code.
Experience with git repos, pull requests, and peer code reviews.
Experience with unit testing and test-driven development.
Experience working in an Agile/Scrum environment.
Excellent written and verbal communication skills.

💡 Responsibilities

Innovate and maintain a web-based product using .NET Core, .NET Framework, Angular, AngularJS, and Microsoft SQL.
Integrate with the latest AWS tools and features.
Contribute to the team’s commitments in each sprint.
Collaborate with Product Teams for design and implementation to meet project goals.
Work with engineers and architects to determine optimal solution architecture.
Complete projects/tasks on time while meeting sprint goals and quality standards.

AWSAgileDynamoDBGitJavascriptTypeScriptC#.NET coreAngular

Posted about 3 hours ago

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🔥 Senior Software Engineer

Posted about 3 hours ago

🧭 Full-Time

🔍 K12 education administration

🔧 Requirements

Bachelor’s or advanced degree in Computer Science, Software Engineering, or equivalent experience.
Proven track record of at least 10 years in software development, focusing on .NET technologies and cloud solutions.
Expertise in designing and implementing scalable, distributed systems.
Deep knowledge of modern development practices, including microservices architecture and CI/CD pipelines.
Strong problem-solving and communication skills.
Demonstrated leadership experience in mentoring engineers.

💡 Responsibilities

Architecting and developing a robust web-based SaaS platform using .NET Core, .NET Framework, Angular, and Microsoft SQL.
Leading efforts to integrate AWS tools to optimize scalability and performance.
Collaborating with Product Teams to define technical requirements and translate them into solutions.
Driving technical design discussions to ensure optimal architecture and scalability.
Overseeing code quality and adherence to best practices through reviews and documentation.
Taking ownership of large-scale projects, ensuring timely delivery with high quality.
Identifying opportunities for continuous improvement in technology and processes.

Posted about 3 hours ago

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🔥 Senior Project Manager

Posted about 3 hours ago

📍 Wilmington, Irvine, Austin

🧭 Full-Time

🔍 K12 education administration software

🔧 Requirements

Bachelor's degree (B.A.) in appropriate field of study or equivalent work experience.
8+ years of experience managing software implementations of various sizes.
Ability to effectively apply and teach PMI or equivalent best practices.
Highly motivated, self-directed individual capable of learning quickly.
Excellent customer service and people skills.

💡 Responsibilities

Ensure software and service delivery are within budget and on schedule, while achieving customer satisfaction.
Demonstrate leadership skills while mentoring/coaching Junior & Mid-level PMs.
Work closely with Business Analysts and consult with various teams throughout the project lifecycle.
Communicate project status clearly to Management and Senior Leadership.
Prioritize work based on contractual obligations and strategic plans.
Advise on project execution, client relationships, schedule and budget management.
Manage projects with a 'light' PMI approach and develop new processes as needed.
Evaluate regulatory changes impacting software modules and customer expansion.
Cultivate relationships with key client contacts and manage large and smaller customer implementations.
Create necessary documentation for project execution and client readiness.

LeadershipProject ManagementAgileSharePointJiraClient relationship managementRisk ManagementBudget management

Posted about 3 hours ago

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🔥 Senior Director, Customer Support

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 K12 education administration software

🔧 Requirements

Bachelor's degree in Business Administration, IT, Computer Science or related field.
15+ years of Support experience including 10+ years of Leadership in high-growth, fast pace SaaS Companies.
Strong leadership and management skills, with the ability to inspire and motivate teams to achieve goals and objectives.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to leverage data and metrics to drive decision-making and continuous improvement.
Experience with customer support technologies and tools (e.g., Chat, Zoom, Salesforce, AI, ticketing platforms) preferred.

💡 Responsibilities

Develop and execute the overall customer support strategy aligned with the company's goals and objectives.
Drive initiatives to enhance customer satisfaction, retention, and loyalty through exceptional support experiences.
Collaborate with cross-functional teams to integrate customer feedback into product development and improvement processes.
Lead, mentor, and inspire a team of customer support managers and representatives.
Set clear objectives, provide regular feedback, and facilitate professional development opportunities for team members.
Foster a culture of accountability, collaboration, and continuous improvement within the customer support organization.
Develop and optimize support processes and workflows to ensure efficiency and effectiveness.
Analyze data and trends to identify areas for improvement and implement solutions to enhance the overall support experience.
Oversee the resolution of escalated customer issues and complaints, ensuring timely and satisfactory outcomes.
Proactively engage with customers to gather feedback, address concerns, and identify opportunities to enhance the customer experience.
Evaluate and implement customer support technologies and tools to streamline processes and improve productivity.
Build out AI capabilities (QA Program, Chat, Email, Voice).

LeadershipData AnalysisCross-functional collaborationCustomer supportSaaS

Posted about 3 hours ago

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🔥 Senior CloudOps Engineer

Posted about 3 hours ago

🔍 K12 education administration

🔧 Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
3-5 years of experience in cloud engineering or a related field.
Strong knowledge of cloud platforms (AWS, Azure, Google Cloud) and their services.
Strong knowledge of Infrastructure as Code concepts and automation tooling.
Experience with monitoring and reporting tools.
Experience with security best practices and data handling procedures.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively in a team environment.
Effective communication skills, both verbal and written.

💡 Responsibilities

Plan, build, and manage Cloud systems emphasizing Terraform and AWS.
Maintain core application infrastructure that supports customer-facing environments.
Rearchitect legacy systems to utilize cloud-native tooling for optimized performance.
Manage both production and non-production environments for application delivery.
Diagnose and resolve issues related to system health and reliability.
Apply change management procedures for security and continuity.
Author and execute operating procedures for the cloud environment.
Ensure SLA compliance and adherence to data handling policies.
Utilize Infrastructure as Code tools for deployment and management.
Integrate monitoring and reporting tools.

Posted about 3 hours ago

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🔥 Senior Account Executive (California/Oregon Territory)

Posted about 3 hours ago

📍 California, Oregon

🧭 Full-Time

🔍 K12 education administration software

🔧 Requirements

3+ years of sales experience, focusing on complex, mid-market sales cycles.
History of achieving or exceeding sales quotas.
Experience with sales methodologies like GAP Selling, Solution Selling, etc.
Ability to manage multiple sales cycles efficiently while focusing on pipeline growth.
Strong territory management skills and ability to leverage internal support.
Engage and influence executive-level stakeholders confidently.
Excellent written and verbal communication skills.
Thrives in a culture of coaching and personal development.
Ability to work independently and operate with an entrepreneurial spirit.

💡 Responsibilities

Develop and implement a comprehensive territory strategy, prioritizing accounts for maximum impact.
Manage multiple sales cycles simultaneously while maintaining a strong focus on continuous prospecting.
Utilize resources from marketing and support teams to drive success.
Conduct in-depth discovery sessions to understand client challenges and propose customized solutions.
Continuously monitor and optimize sales performance, adjusting strategies based on market conditions.
Provide feedback and insights to influence product development and enhance client satisfaction.

Sales experience

Posted about 3 hours ago

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🔥 Data Conversion Specialist

Posted about 3 hours ago

🔍 K12 education administration software

🔧 Requirements

Minimum of 2 years of experience in data conversion, data migration, or data management roles.
Proficiency in data conversion tools and ETL processes.
Strong knowledge of SQL and database management systems.
Experience with data mapping, transformation, and integration techniques.
Proven experience managing complex projects involving multiple stakeholders.
Excellent problem-solving skills and attention to detail.
Strong verbal and written communication skills, capable of explaining technical concepts to non-technical stakeholders.

💡 Responsibilities

Lead and manage data conversion projects from planning to post-conversion support.
Develop and execute data conversion strategies, including timelines and risk management.
Design and implement data mapping and transformation processes using ETL tools.
Perform thorough data validation and testing to ensure data integrity and accuracy.
Collaborate with other departments to align data requirements with organizational goals.
Maintain comprehensive documentation of processes and technical issues.
Identify and implement opportunities for process improvements.
Diagnose and resolve data-related issues during and after conversion.

Posted about 3 hours ago

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🔥 Customer Support Specialist

Posted about 3 hours ago

🔍 K12 education administration software

🔧 Requirements

Discretion and independent judgement skills.
Excellent verbal and written communication skills.
Excellent organizational skills and high attention to detail.
Solid background working with computers and Microsoft Product Suites.
Software support or technical support experience in a SaaS environment.
Friendly and professional demeanor with team experience.
Passion for effective problem-solving and experience in customer support/service roles.
Patience and emotional intelligence in high stress environments.
Commitment to adhere to schedules and deadlines.
Bachelor's degree or equivalent experience in a related field.

💡 Responsibilities

Provide exceptional customer service to LINQ Nutrition customers by building rapport and maintaining professional interactions.
Act as a consultant on nutrition software products, troubleshooting and solving issues via calls, emails, and chat sessions.
Document customer interactions and issues in Salesforce and contribute to creating training materials.
Document enhancement requests and software defects for the development team.

Posted about 3 hours ago

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🔥 CloudOps Engineer

Posted about 3 hours ago

🔍 K12 education administration

🔧 Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
2-4 years of experience in cloud engineering or a related field.
Strong knowledge of cloud platforms (AWS, Azure, Google Cloud).
Strong understanding of Infrastructure as Code concepts and automation tooling.
Experience with monitoring and reporting tools.
Familiarity with security best practices and data handling procedures.
Excellent problem-solving skills and attention to detail.
Effective verbal and written communication skills.

💡 Responsibilities

Plan, build, and manage Cloud systems, focusing on Terraform and AWS.
Maintain core application infrastructure that supports customer-facing environments.
Rearchitect legacy systems to leverage cloud native tooling for optimization.
Manage production and non-production environments for application delivery.
Diagnose and resolve system health and reliability issues.
Apply change management procedures for security and continuity.
Author and execute operating procedures for cloud environments.
Ensure SLA compliance and adherence to data handling policies.
Utilize Infrastructure as Code tools for infrastructure management.
Integrate and manage monitoring and reporting tools.

Posted about 3 hours ago

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🔥 Client Success Manager

Posted about 3 hours ago

📍 Wilmington, Irvine, Austin

🧭 Full-Time

🔍 K12 education administration software

🔧 Requirements

Bachelor's Degree or equivalent experience.
3-5 years of experience in a client-facing role, preferably in account management or customer success.
Strong communication and interpersonal skills.
Proven track record of managing client relationships.
Self-starter, curious, and solution-focused.
Excellent problem-solving skills.
Experience in a fast-paced environment with adaptability to change.
Expert time management and prioritization skills.
Proficiency in CRM software (e.g., Salesforce) is a plus.
Strong collaboration mindset and capabilities.
K12 experience preferred, but not required.
Must be able to travel 20-25%.

💡 Responsibilities

Develop and maintain strong relationships with assigned clients, serving as their primary point of contact.
Create and execute strategic account plans to enhance client retention and achieve positive outcomes.
Support clients in adopting and optimizing payment solutions.
Facilitate training sessions and provide resources for product enablement.
Oversee service delivery, ensuring engagements meet client expectations.
Identify upsell opportunities by understanding evolving client needs.
Manage incident resolutions and communicate promptly with clients.
Conduct regular check-ins to gather feedback and identify improvements.
Advocate for client feedback within the company.
Collaborate with sales, product, and support teams to address client needs.
Monitor client usage and performance metrics proactively.

Account ManagementClient relationship managementCross-functional collaborationCRM

Posted about 3 hours ago

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