Senior Account Manager

Posted about 23 hours agoViewed

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💎 Seniority level: Senior, 4+ years

📍 Location: United States

🔍 Industry: Software Development

🏢 Company: LINQ

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: Communication SkillsProblem SolvingAccount ManagementSales experienceTechnical supportCRMCustomer Success

Requirements:

4+ years of experience in account management, customer success, or sales
Experience in SaaS or technology-driven environments
Strong problem-solving skills
Exceptional communication skills
Technical proficiency with CRM tools and business software

Responsibilities:

Develop and maintain expertise in LINQ’s products
Serve as primary point of contact for assigned customers
Own the renewal process and identify upsell opportunities
Partner with implementation and support teams
Mitigate risks within assigned accounts
Represent LINQ at industry events
Provide customer insights to the Product Management team
Document customer interactions within CRM
Champion a customer-centric culture
Mentor junior team members

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