Evolv AI

👥 11-50💰 $13,300,000 Convertible Note over 1 year agoArtificial Intelligence (AI)SaaSInformation Technology💼 Private Company
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Evolv AI empowers digital leaders and content creators to deliver exceptional customer experiences across all digital channels. Our Experience Optimization Solution uses a proprietary AI platform to automatically discover, personalize, and optimize customer journeys in real-time, continuously adapting to user behavior. As a fast-growing company, we are at the forefront of the AI-driven experience optimization market, backed by top-tier investors. Our tech stack leverages technologies like Google Tag Manager, Google Analytics, and various other tools to analyze and optimize digital experiences. We have a global presence, with teams in North America, Europe, and Asia, fostering a collaborative environment. At Evolv AI, you'll contribute to cutting-edge research and its real-world impact, helping brands connect better with their customers. We are committed to fostering a diverse and inclusive work environment, promoting equal opportunity for all. If you're passionate about AI, ML, CX technology and enjoy a remote first culture, we encourage you to join our growing team.

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🔥 Senior Account Manager
Posted 10 days ago

📍 United States

🧭 Full-Time

💸 210000.0 - 250000.0 USD per year

🔍 SaaS

  • 5+ years of client-facing experience in a SaaS or conversion rate optimization (CRO) agency environment.
  • Strong consultative and relationship management skills, with the ability to engage senior-level stakeholders and drive strategic conversations.
  • Data-driven mindset with demonstrated expertise in interpreting analytics and utilizing statistical best practices (e.g., A/B testing, multivariate testing).
  • Solid understanding of the digital marketing ecosystem, including paid media, SEO, social, and customer acquisition strategies.
  • Familiarity with CRM tools such as Hubspot and a strong aptitude for leveraging technology to drive results.
  • Exceptional presentation, communication, and negotiation skills.
  • Ability to manage multiple projects and adapt to changing customer needs with a “can-do” attitude.
  • Drive strategic discovery and relationship-building efforts to create new expansion opportunities within assigned enterprise accounts.
  • Engage with key stakeholders, including senior-level executives, to develop meaningful partnerships beyond the initial scope of work.
  • Collaborate with the platform development team to identify and prioritize features that drive additional value and support upselling opportunities.
  • Own the renewal pipeline and provide accurate and timely forecasts to ensure revenue retention and growth.
  • Identify opportunities for upselling education, expert services, and additional SaaS solutions.
  • Actively prospect within the assigned client base to generate new sales opportunities and work with cross-functional teams to close deals.
  • Manage onboarding, training, and regular communications, including QBRs and other scheduled client meetings.
  • Maintain regular contact with clients to monitor account health and align on strategic objectives.
  • Handle ticket creation through tools like JIRA and Zendesk.
  • Develop and deliver compelling ROI presentations and case studies to demonstrate the value of Evolv AI solutions.
  • Conduct platform demos and maintain expert-level knowledge of the Evolv AI product and its integration points.
  • Act as a trusted advisor, proactively providing industry-specific insights and recommendations tailored to each customer’s business goals.

SQLData AnalysisMachine LearningJiraCustomer serviceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceData visualizationDigital MarketingCRMCustomer SuccessSaaSPowerPointA/B testing

Posted 10 days ago
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