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Director, Professional Services
Posted 5 days agoViewed
Requirements:
- 15+ years of proven experience in a leadership role within the EdTech industry or Professional Services function
- Strong project management skills
- Excellent communication and interpersonal skills
- Demonstrated ability to lead and develop high-performing teams
- Analytical mindset with the ability to solve problems
- Flexibility and adaptability
Responsibilities:
- Cultivate a high-performing team
- Foster a collaborative and open team culture
- Set clear goals and objectives for the team
- Build and maintain strong relationships with key stakeholders
- Collaborate with sales teams
- Serve as the escalation point of contact
- Oversee the end-to-end implementation execution
- Oversee effective execution of standard project plans
- Monitor and report on overall project health
- Drive customer success
- Monitor customer satisfaction
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