Senior Account Manager

Posted 2024-11-07

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💎 Seniority level: Senior, 4+ years

📍 Location: New York, New York, United States; Toronto, Ontario, Canada

🔍 Industry: ECommerce, technology, design

🏢 Company: Avex Designs

⏳ Experience: 4+ years

🪄 Skills: LeadershipProject ManagementData AnalysisProduct ManagementShopifyCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Requirements:

4+ years of experience in Account Management.
Familiarity with Shopify and Shopify Partners.
Ability to work autonomously without micromanagement.
Passion for eCommerce, technology, or design.
Accountability and high expectations for self and team.

Responsibilities:

Responsible for managing a portfolio of client accounts as the primary contact for escalations.
Cultivates relationships with clients to understand their needs and advocates for them internally.
Oversees client onboarding and ongoing support, ensuring they achieve eCommerce goals.
Leads Quarterly Business Reviews and develops strategic account plans to meet sales targets.
Tracks performance metrics and manages renewal, upsell, cross-sell, and referral processes.

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Senior Account Manager

Requirements:

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