Senior Account Manager

Posted 2024-11-14

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💎 Seniority level: Senior, 5 years of management experience

📍 Location: United States of America

🔍 Industry: Information Technology

🏢 Company: redrivercareers

🗣️ Languages: English

⏳ Experience: 5 years of management experience

🪄 Skills: LeadershipCloud ComputingCommunication SkillsPresentation skillsTime Management

Requirements:

Bachelor's degree in Business Administration, Computer Science, Engineering, or equivalent experience.
Previous account management experience in technical engagements focused on Data Center, Network, Cloud Computing, Unified Communications, Cyber Security, or Database Management.
Preferred experience with ServiceNow, ability to achieve public trust clearance, and knowledge of ITIL framework.
Executive presence and experience communicating with C-suite.
Strong organizational, time management, problem-solving, and presentation skills.

Responsibilities:

Manage the overall relationship with the client and serve as the client advocate within the company.
Understand client business objectives and align services with those objectives.
Ensure successful client onboarding and ongoing delivery of services.
Manage account financials, including forecasting and performance to budget.
Implement a Client Stakeholder plan to enhance relationships.
Inform clients of new services and propose solutions for ongoing benefits.

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Senior Account Manager

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