Operations Specialist

Posted 6 months agoViewed

📍 Location: Austin, Texas, United States, Round Rock, Texas, United States

🔍 Industry: Satellite internet systems

🗣️ Languages: English

🪄 Skills: Operations ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Requirements:

Strong organizational and multitasking skills.
Excellent written and verbal communication.
Experience in financial calculations and workflow optimization preferred.
Proficiency in logistics, customer service, and administrative tasks.
Tech-savvy with quick learning ability for new systems and tools.

Responsibilities:

Answer phones and provide exceptional customer service.
Monitor the intercom system for inquiries.
Process RMA requests and manage product returns.
Handle work orders for efficiency and accuracy.
Calculate commissions and manage returns for financial reporting.
Assist in collections and develop systems for timely payments.
Coordinate shipping of parts to meet client needs.
Provide backup support in product ordering, customer service, and technician management.

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