- Contact clients regarding outstanding payments.
- Communicate professionally with customers to encourage repayment.
- Balance debt collection with maintaining customer trust.
- Utilize dialers for outreach.
Customer serviceAccount Management
Unifin Inc. is a full-service Business Process Outsourcing (BPO) and Accounts Receivable Management (ARM) firm led by a strong team of industry veterans with more than 100 years of combined experience in a call center, back-office, and debt collection solutions. We offer flexible BPO and ARM services for a multitude of industries including Financial Services, Higher Education; Healthcare; Utilities, Telecom, and Government.With a solid team of expert managers, tenured trainers, and cutting-edge technology, Unifin is able to customize BPO and collection strategies to a client’s specific industry for superior customer service and maximum results. With call centers located in the United States, Philippines and Guatemala, our clients find Unifin employees knowledgeable in their respective industries and considerate when interacting with their customers.