US Third Party Collection Specialist | Work At Home

At least 9 months of BPO - Collections experience in International accounts Must be capable of using dialers Must have proven account management experience Familiar with collection laws and regulations Excellent verbal and written communication skills Good customer service orientation Operating System: At least Windows 11 OS installed Processor: At least 2.0 GHz processor | Intel Core i5, i7, or any dual-core or better processor Memory (RAM): Minimum of 8 GB RAM Storage: At least 80 GB hard drive space | At least 20 GB of free space available USB Ports & Peripherals: At least one available USB port | USB headset (combined microphone and headphones) with noise-canceling feature Internet Connection: Internet access via cable or fiber only (DSL, satellite, or wireless connections are not permitted) | Minimum download speed of 10 Mbps | Minimum upload speed of 10 Mbps | Must be hardwired directly to the PC or laptop (Wi-Fi/wireless not allowed)

Contact clients and collect outstanding payments Patiently and professionally communicate with customers to encourage debt payment Strike a balance between maintaining trustful relationships and ensuring timely payments