Applyđź“Ť California
đź’¸ 65000.0 - 75000.0 USD per year
🔍 People
- 2+ years of experience working in an HR role focusing on HR Operations, HRIS management and HR process improvement, preferably in a multi-national or global company.
- Experience working with Workday HRIS is a plus.
- Solid working knowledge of employment life cycle practices, specifically in the USA, with a curiosity to learn more.
- General HR practices for other countries are a plus. Open to learning more about LATAM and APAC countries.
- Uses analytical skills to understand and investigate employee issues and can apply the correct processes or procedures.
- Has effective problem-solving skills to address routine HR inquiries and seeks guidance for more complex cases.
- Understands when to advance potential problems.
- Can proficiently manage routine HR tasks, interpret policies and processes accurately and independently, prioritise effectively, handle multiple tasks and conflicting priorities and meet deadlines for projects and special requests.
- Can Communicate professionally and effectively - both verbally and in writing.
- Has the ability to provide clear and concise responses to employees, and the response addresses the inquiry and anticipates potential questions.
- Can gain trust and build relationships with immediate and wider teams and collaborate effectively.
- Is a solution-oriented teammate who is a self-starter and can work independently and as part of a global team.
- Independently ask questions about career paths and growth and development opportunities.
- Continues to find opportunities to learn about areas of specialism and demonstrates a curiosity to learn about different regions, cultures, legislation, and ways of working.
- Support the global workforce by providing prompt and effective responses to employee and business inquiries via Zendesk, applying independent judgment in line with company SLAs.
- Troubleshoot Workday (HRIS) issues related to employee lifecycle processes and self-service functionality via Zendesk.
- Identify gaps and areas for improvement in HR processes, establishing and optimizing workflows to better support business needs.
- Process employee lifecycle transactions in Workday, including hires, onboarding, offboarding, role changes, and internal transfers, ensuring a positive employee experience and adherence to best practices across all locations.
- Conduct orientation sessions for new hires and serve as a point of contact throughout onboarding, addressing questions and providing guidance.
- Support payroll, benefits processing, leave administration, and background/identity checks, ensuring standard processes and compliance.
- Advise HR Business Partners and cross-functional teams on HR policy and process best practices, driving efficiency and compliance.
- Interpret HR policies and provide solutions for complex situations requiring independent judgment.
- In the absence of established policies and processes, conduct research into relevant legislation and best practices to ensure compliance and to develop solutions.
- Conduct HR data audits to ensure data integrity, accuracy, and compliance with company policies and regulatory requirements.
- Assist our Talent Acquisition team with scheduling and coordinating phone and video interviews, offer /contract generation, and background and identity check management, across global locations, as required.
- Contribute to the continual development and enhancement of our people processes and workflows, aiming to drive HR process efficiency as well as employee experiences.
- Participate in team-identified projects/initiatives and any ad hoc projects.
LeadershipData AnalysisHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceInterpersonal skillsAdaptabilityRelationship buildingTeamworkFluency in EnglishReportingTroubleshootingActive listeningRecruitmentProcess improvement
Posted about 1 month ago
Apply